---
description: Learn what are the benefits of Autotask PSA vs ScreenConnect for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Autotask PSA vs ScreenConnect | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/331/professional-services-automation/software) > [Autotask PSA \<span\>vs\</span\> ScreenConnect](https://www.getapp.co.uk/compare/10348/102389/autotask-psa/vs/connectwise-control)

# Compare Autotask PSA vs ScreenConnect

Canonical: https://www.getapp.co.uk/compare/10348/102389/autotask-psa/vs/connectwise-control

> Detailed comparison between Autotask PSA and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Autotask PSA | ScreenConnect |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 155 | 1895 |
| **Starting Price** | - | US$30.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Autotask PSA

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Management
- Live Chat
- Mobile Access
- Projections
- Remote Monitoring & Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Surveys & Feedback
- Task Management
- Third-Party Integrations

### ScreenConnect

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Management
- Live Chat
- Mobile Access
- Projections
- Remote Monitoring & Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Surveys & Feedback
- Task Management
- Third-Party Integrations

## Links

- [View Autotask PSA Profile](https://www.getapp.co.uk/software/10348/autotask-psa)
- [View ScreenConnect Profile](https://www.getapp.co.uk/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.co.uk/compare/10348/102389/autotask-psa/vs/connectwise-control)

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