---
description: Learn what are the benefits of Autotask PSA vs MSP Manager for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Autotask PSA vs MSP Manager | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Autotask PSA \<span\>vs\</span\> MSP Manager](https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager)

# Compare Autotask PSA vs MSP Manager

Canonical: https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager

> Detailed comparison between Autotask PSA and MSP Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Autotask PSA | MSP Manager |
| **Overall rating** | 4.3/5 | 3.9/5 |
| **Total Reviews** | 155 | 15 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Autotask PSA

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customer Support
- Customisable Branding
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Tracking
- Task Management
- Ticket Management

### MSP Manager

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customer Support
- Customisable Branding
- Dashboard
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Project Management
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Support Ticket Tracking
- Task Management
- Ticket Management

## Links

- [View Autotask PSA Profile](https://www.getapp.co.uk/software/10348/autotask-psa)
- [View MSP Manager Profile](https://www.getapp.co.uk/software/109077/solarwinds-msp-manager)
- [View Original Comparison](https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Autotask PSA vs MSP Manager | GetApp UK 2026","description":"Learn what are the benefits of Autotask PSA vs MSP Manager for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager","about":[{"@id":"https://www.getapp.co.uk/software/10348/autotask-psa#software"},{"@id":"https://www.getapp.co.uk/software/109077/solarwinds-msp-manager#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB"},{"name":"Autotask PSA","description":"Autotask PSA is an intelligent IT business management platform that centralizes operations to deliver the\nmission-critical tools needed to run an IT managed services business. A single pane of glass view provides\nfull visibility into services, internal operations, customers, and prospects to improve efficiency and service with workflows optimized for MSPs to help resolve tickets faster—and make data-driven decisions to improve efficiency, accountability, and profitability.\n\nAutotask PSA is a 100% SaaS application which means there is no hardware to test, maintain, or update. Autotask PSA has a proven track record of consistently delivering enterprise-grade, 99.99% uptime. Autotask PSA also offers a secure platform, with Datto requiring\ntwo-factor authentication, undergoing routine penetration testing and infrastructure hardening, and actively monitoring for unauthorized access attempts.\n\nAutotask PSA is the central hub for any MSP, and Datto’s open platform and API enables it to integrate with more than 200 critical applications such as remote monitoring and management and accounting solutions that an MSP needs to run their business. The single pane of glass increases efficiency and productivity\nwith intelligence to quickly identify relevant solutions from the knowledge base to solve issues more quickly and optimize workflows for MSPs to save time on every ticket.\n\nAutotask PSA enables MSPs to work faster and easier with customizable dashboards for each individual user, providing an instant understanding of what’s happening with widgets that show mission-critical business data in real time. MSPs can track the metrics that matter and dig into the granular reporting that provides intelligence to make the best decisions for the company, such as ticket backlog, service level agreement compliance, resource utilization, and client satisfaction. Widgets are completely configurable to elevate helpful information based on each ticket or task so that it can lead the user to make smarter, data-driven\ndecisions and be more efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/44d1b4bf-8b87-4f0f-8ec5-149f792f6381.png","url":"https://www.getapp.co.uk/software/10348/autotask-psa","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/10348/autotask-psa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":155,"ratingValue":4.3},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"MSP Manager","description":"N-able MSP Manager is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards.\n\nMSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be created automatically from emails, with all email correspondence between clients and technicians captured within the ticket. Engineers can view their assigned tickets in the dashboard, prioritize work, and use the built-in timer to track time spent on each ticket. The native mobile apps for Android and iOS also allow technicians to create and view tickets, track time and expenses, receive notification of updates or changes, capture issues in notes or photos, access customer, location, device, and system information, and check standard procedures and configurations. \n\nMSP Manager allows users to create invoices in batches and generate sample invoices to preview bills for individual clients. Billing is based on the time logged by engineers, but users can also log scheduled client appointments as billable time rather than having engineers create tickets. All invoices include details of service items, tickets, logged time, and expenses to keep clients informed of exactly what they are paying for. MSP Manager integrates with a range of accounting systems, including Xero, QuickBooks® Desktop, and QuickBooks Online, allowing users to export all invoices in a single batch. \n\nBenefits: The native mobile apps for iOS and Android allow technicians to view open tickets, customer histories, and ticket histories, track their time, access device details, and more. \n\nInvoices can be generated for clients individually or in batches, and every invoice includes details of tickets, service items, time entries, and expenses. \n\nThe customer portal can be branded with company logos and allows end customers to submit tickets and track ticket statuses. \n\nDashboards and reports give users insight into contract utilization, customer stats, employee stats, revenue forecasts, and other key information. \n\nThe drag-and-drop calendar interface allows users to schedule and reschedule appointments, with iCal appointments automatically generated to export to external calendars and the ability to view engineers’ workloads to prevent over or under-booking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4b4ab30-36fd-49b2-9058-6c2dc0d2b5ef.png","url":"https://www.getapp.co.uk/software/109077/solarwinds-msp-manager","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/109077/solarwinds-msp-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":15,"ratingValue":3.9},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Autotask PSA vs MSP Manager","position":3,"item":"https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/10348/109077/autotask-psa/vs/solarwinds-msp-manager#breadcrumblist"}]}
</script>
