Autotask PSA vs MSP Manager
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Overview
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$49.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.9/5Features
4.2/5Customer Service
4.1/5Value for Money
4.0/5Ease of Use
3.7/5Features
4/5Customer Service
3.8/5Value for Money
4/5Features
Total features 86
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract Drafting
- Contract/License Management
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Expense Tracking
- Financial Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Invoice Management
- Issue Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Maintenance Scheduling
- Performance Metrics
- Prioritisation
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Vendor Management
- Workflow Management
Total features 20
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract Drafting
- Contract/License Management
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Expense Tracking
- Financial Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Invoice Management
- Issue Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Maintenance Scheduling
- Performance Metrics
- Prioritisation
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Vendor Management
- Workflow Management
Integrations
- Acronis Cyber Backup
- Auvik
- Bitium
- BrightGauge
- Client Heartbeat
- Cloud Elements
- ConnectBooster
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Managed Backup
- N-sight
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- Tpad PBX
- Xero
- Acronis Cyber Backup
- Auvik
- Bitium
- BrightGauge
- Client Heartbeat
- Cloud Elements
- ConnectBooster
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Managed Backup
- N-sight
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- Tpad PBX
- Xero