---
description: Learn what are the benefits of Asterisk vs Avaya UCaaS for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Asterisk vs Avaya UCaaS | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Asterisk \<span\>vs\</span\> Avaya UCaaS](https://www.getapp.co.uk/compare/103549/2062971/asterisk/vs/crm-central)

# Compare Asterisk vs Avaya UCaaS

Canonical: https://www.getapp.co.uk/compare/103549/2062971/asterisk/vs/crm-central

> Detailed comparison between Asterisk and Avaya UCaaS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Asterisk | Avaya UCaaS |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 44 | 91 |
| **Starting Price** | US$595.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Videos | - |

## Key features

### Asterisk

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Computer Telephony Integration
- Contact Management
- IVR
- Reporting/Analytics
- Video Conferencing
- Virtual Call Centre
- Voice Mail

### Avaya UCaaS

- Call Centre Management
- Call Recording
- Call Routing
- Chat/Messaging
- Contact Management
- Email Management
- IVR
- Live Chat
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Voice Mail

## Links

- [View Asterisk Profile](https://www.getapp.co.uk/software/103549/asterisk)
- [View Avaya UCaaS Profile](https://www.getapp.co.uk/software/2062971/crm-central)
- [View Original Comparison](https://www.getapp.co.uk/compare/103549/2062971/asterisk/vs/crm-central)

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