---
description: Learn what are the benefits of Dialpad vs Freshcaller for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Dialpad vs Freshcaller | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Dialpad \<span\>vs\</span\> Freshcaller](https://www.getapp.co.uk/compare/103849/108817/dialpad-sell/vs/freshcaller)

# Compare Dialpad vs Freshcaller

Canonical: https://www.getapp.co.uk/compare/103849/108817/dialpad-sell/vs/freshcaller

> Detailed comparison between Dialpad and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | Freshcaller |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 570 | 35 |
| **Starting Price** | US$27.00 | £7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Dialpad

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Recording
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### Freshcaller

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Recording
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.getapp.co.uk/software/103849/dialpad-sell)
- [View Freshcaller Profile](https://www.getapp.co.uk/software/108817/freshcaller)
- [View Original Comparison](https://www.getapp.co.uk/compare/103849/108817/dialpad-sell/vs/freshcaller)

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