---
description: Learn what are the benefits of Dialpad vs VoIP.ms for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Dialpad vs VoIP.ms | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Dialpad \<span\>vs\</span\> VoIP.ms](https://www.getapp.co.uk/compare/103849/2035391/dialpad-sell/vs/voip-ms)

# Compare Dialpad vs VoIP.ms

Canonical: https://www.getapp.co.uk/compare/103849/2035391/dialpad-sell/vs/voip-ms

> Detailed comparison between Dialpad and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | VoIP.ms |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 570 | 698 |
| **Starting Price** | US$27.00 | US$1.10 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Dialpad

- API
- Access Controls/Permissions
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Employee Directory
- Live Chat
- Predictive Dialer
- Reporting/Analytics
- SIP Trunking
- Video Conferencing
- Voicemail Transcription

### VoIP.ms

- API
- Access Controls/Permissions
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- Employee Directory
- Live Chat
- Predictive Dialer
- Reporting/Analytics
- SIP Trunking
- Video Conferencing
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.getapp.co.uk/software/103849/dialpad-sell)
- [View VoIP.ms Profile](https://www.getapp.co.uk/software/2035391/voip-ms)
- [View Original Comparison](https://www.getapp.co.uk/compare/103849/2035391/dialpad-sell/vs/voip-ms)

-----

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