---
description: Learn what are the benefits of JivoChat vs Google Chat for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare JivoChat vs Google Chat | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [JivoChat \<span\>vs\</span\> Google Chat](https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat)

# Compare JivoChat vs Google Chat

Canonical: https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat

> Detailed comparison between JivoChat and Google Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JivoChat | Google Chat |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 105 | 2379 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### JivoChat

- API
- Alerts/Notifications
- Automatic Call Distribution
- Collaboration Tools
- Computer Telephony Integration
- Data Import/Export
- File Sharing
- For Startups
- Lead Management
- Mobile Access
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Video Support

### Google Chat

- API
- Alerts/Notifications
- Collaboration Tools
- Data Import/Export
- File Sharing
- Mobile Access
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Task Management
- Third-Party Integrations
- Video Conferencing

## Links

- [View JivoChat Profile](https://www.getapp.co.uk/software/104113/jivochat)
- [View Google Chat Profile](https://www.getapp.co.uk/software/132791/chat)
- [View Original Comparison](https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare JivoChat vs Google Chat | GetApp UK 2026","description":"Learn what are the benefits of JivoChat vs Google Chat for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat","about":[{"@id":"https://www.getapp.co.uk/software/104113/jivochat#software"},{"@id":"https://www.getapp.co.uk/software/132791/chat#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"JivoChat","description":"JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets, with features including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings of service quality, performance reporting, and more. With browser-based, desktop, Android and iOS agent apps available, users can engage and respond to site visitors from anywhere, at any time.\n\nJivoChat’s web and mobile chat widgets are fully customizable, with users able to control all text and translate it into 20 languages, including Chinese, Spanish, French, Portuguese, and more. For sites covering multiple countries, visitor location data can be used to select widget language on a per-visitor basis, and distribute chats between agents. ‘Smart triggers’ can be used to proactively engage customers in chats, with the ability to set rules based on page visits and time on page to trigger specific automated messages.\n\nJivoChat shows users visitor information, including social profiles, page history, referring domains, and details imported through CRM integrations, both before and during chats. Typing insights allow users a ‘sneak peek’ at what a visitor is typing before their message is sent. Hotkeys can also be used to provide a range of canned responses, reducing the time required to finish a conversation.\n\nJivoChat reports on agents’ performance, including the number of chats accepted and rejected, time spent online, average response times, and customer ratings, with transcripts of chats allowing managers full access to all conversations. JivoChat also produces a daily service quality score between 0 and 5, measuring proactive chats, online times, missed chats, customer ratings, and the average time taken for a first reply, and provides suggestions of areas that may require improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8a5c5b66-8d90-42f2-885d-9cb15779798a.png","url":"https://www.getapp.co.uk/software/104113/jivochat","@id":"https://www.getapp.co.uk/software/104113/jivochat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":105},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Google Chat","description":"Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform. \n\nGoogle Chat enables professionals to automatically receive notifications when users share files and post comments on Google Docs, Sheets, or Slides. Teams can connect the system with Google Calendar to schedule meetings based on staff members’ availability. It also utilizes single sign-on and two-factor authentication methodologies to provide secure user experience whilst maintaining compliance with GDPR, HIPAA, ISO, and AICPA regulations and guidelines.\n\nGoogle Chat comes with an API, which enables businesses to integrate the system with GSuite applications and several third-party solutions. It provides a search functionality, which allows staff members to filter through previous conversations and shared files.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c9db9916-6ca4-4ca9-910e-773fda65f817.png","url":"https://www.getapp.co.uk/software/132791/chat","@id":"https://www.getapp.co.uk/software/132791/chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2379},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"JivoChat vs Google Chat","position":3,"item":"https://www.getapp.co.uk/compare/104113/132791/jivochat/vs/chat","@type":"ListItem"}]}]}
</script>
