---
description: Learn what are the benefits of MasterControl Quality Excellence vs SmartProcess for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare MasterControl Quality Excellence vs SmartProcess | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence \<span\>vs\</span\> SmartProcess](https://www.getapp.co.uk/compare/104305/128187/mastercontrol/vs/smartprocess)

# Compare MasterControl Quality Excellence vs SmartProcess

Canonical: https://www.getapp.co.uk/compare/104305/128187/mastercontrol/vs/smartprocess

> Detailed comparison between MasterControl Quality Excellence and SmartProcess. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | SmartProcess |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 534 | 30 |
| **Starting Price** | US$25,000.00 | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### MasterControl Quality Excellence

- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Complaint Management
- Corrective and Preventive Actions (CAPA)
- Customisable Templates
- Defect Tracking
- Document Coding & Control
- Document Management
- Equipment Management
- Incident Management
- Monitoring
- Quality Control
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Workflow Management

### SmartProcess

- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Complaint Management
- Corrective and Preventive Actions (CAPA)
- Customisable Templates
- Defect Tracking
- Document Coding & Control
- Document Management
- Equipment Management
- Incident Management
- Monitoring
- Quality Control
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Workflow Management

## Links

- [View MasterControl Quality Excellence Profile](https://www.getapp.co.uk/software/104305/mastercontrol)
- [View SmartProcess Profile](https://www.getapp.co.uk/software/128187/smartprocess)
- [View Original Comparison](https://www.getapp.co.uk/compare/104305/128187/mastercontrol/vs/smartprocess)

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