---
description: Learn what are the benefits of Tidio vs Giosg for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Tidio vs Giosg | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Tidio \<span\>vs\</span\> Giosg](https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat)

# Compare Tidio vs Giosg

Canonical: https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat

> Detailed comparison between Tidio and Giosg. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tidio | Giosg |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 590 | 45 |
| **Starting Price** | US$0.00 | €199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Website Integration

### Giosg

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Website Integration

## Links

- [View Tidio Profile](https://www.getapp.co.uk/software/105081/tidio-chat)
- [View Giosg Profile](https://www.getapp.co.uk/software/105885/giosg-live-chat)
- [View Original Comparison](https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Tidio vs Giosg | GetApp UK 2026","description":"Learn what are the benefits of Tidio vs Giosg for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat","about":[{"@id":"https://www.getapp.co.uk/software/105081/tidio-chat#software"},{"@id":"https://www.getapp.co.uk/software/105885/giosg-live-chat#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Tidio","description":"Tidio is a cloud-based customer support software suite featuring a live chat, help desk ticketing, chatbot automation, and a powerful conversational AI agent. Over 300,000 companies in ecommerce, tech, and service industries use Tidio to deliver faster support, simplify team workflows, and increase sales.\n\nWith Tidio, your team can connect with customers instantly via live chat, set up automated responses to common questions using Flows (rule-based bots), and manage conversations from multiple channels—email, Messenger, Instagram, WhatsApp—all in a single view.\n\nAt the center of it all is Lyro, Tidio’s conversational AI agent for customer service that resolves up to 64% of repetitive customer issues on its own. Lyro instantly learns from your help content to give fast, accurate, and on-brand answers—without inventing information or needing manual setup.\n\nTidio helps businesses scale support and improve revenue. Fewer missed chats, faster responses, and more time for agents to handle what matters most.\n\nTry it free—your first 50 AI-powered chats with Lyro are on the house. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/891d29b1-9ec3-4b53-ac5b-893166a66cf0.jpeg","url":"https://www.getapp.co.uk/software/105081/tidio-chat","@id":"https://www.getapp.co.uk/software/105081/tidio-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":590},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Giosg","description":"Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide.\n\nSuccessfully increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions.\n\nYou might know us best from our chat solution. Giosg Live Chat offers market leading capabilities to serve your customers in a most efficient way. Take benefit from our intelligent features to increase your sales and engage with your customers. Expand your reach, improve efficiency and make your interactions meaningful for each visitor. Enjoy having these in one easy-to-use platform with a simple swimlane-view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4909e0aa-a0cb-4ae8-8016-cf0b8c137dac.png","url":"https://www.getapp.co.uk/software/105885/giosg-live-chat","@id":"https://www.getapp.co.uk/software/105885/giosg-live-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":45},"offers":{"price":"199","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Tidio vs Giosg","position":3,"item":"https://www.getapp.co.uk/compare/105081/105885/tidio-chat/vs/giosg-live-chat","@type":"ListItem"}]}]}
</script>
