---
description: Learn what are the benefits of Customer Communities vs Khoros Communities for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Customer Communities vs Khoros Communities | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Social Networking Tools](/directory/105/social-networking/software) > [Customer Communities \<span\>vs\</span\> Khoros Communities](https://www.getapp.co.uk/compare/105115/106739/insided/vs/khoros-communities)

# Compare Customer Communities vs Khoros Communities

Canonical: https://www.getapp.co.uk/compare/105115/106739/insided/vs/khoros-communities

> Detailed comparison between Customer Communities and Khoros Communities. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer Communities | Khoros Communities |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 12 | 10 |
| **Starting Price** | US$1,000.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Customer Communities

- API
- Activity Tracking
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Customisable Templates
- Discussions/Forums
- Email Management
- Engagement Tracking
- Gamification
- Group Management
- Ideation
- Knowledge Base Management
- Moderation
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback

### Khoros Communities

- API
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Discussions/Forums
- Engagement Tracking
- Gamification
- Group Management
- Ideation
- Knowledge Base Management
- Live Chat
- Moderation
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Customer Communities Profile](https://www.getapp.co.uk/software/105115/insided)
- [View Khoros Communities Profile](https://www.getapp.co.uk/software/106739/khoros-communities)
- [View Original Comparison](https://www.getapp.co.uk/compare/105115/106739/insided/vs/khoros-communities)

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