---
description: Learn what are the benefits of Universal Knowledge vs Shelf for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Universal Knowledge vs Shelf | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Universal Knowledge \<span\>vs\</span\> Shelf](https://www.getapp.co.uk/compare/105247/109661/universal-knowledge/vs/shelf)

# Compare Universal Knowledge vs Shelf

Canonical: https://www.getapp.co.uk/compare/105247/109661/universal-knowledge/vs/shelf

> Detailed comparison between Universal Knowledge and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Universal Knowledge | Shelf |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 13 | 106 |
| **Starting Price** | £10.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Universal Knowledge

- API
- Activity Tracking
- Audit Trail
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Decision Support Systems
- Document Capture
- Document Management
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Web Notifications
- Website Integration
- Workflow Management

### Shelf

- API
- Activity Tracking
- Audit Trail
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Decision Support Systems
- Document Capture
- Document Management
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Web Notifications
- Website Integration
- Workflow Management

## Links

- [View Universal Knowledge Profile](https://www.getapp.co.uk/software/105247/universal-knowledge)
- [View Shelf Profile](https://www.getapp.co.uk/software/109661/shelf)
- [View Original Comparison](https://www.getapp.co.uk/compare/105247/109661/universal-knowledge/vs/shelf)

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