---
description: Learn what are the benefits of RingCX vs 800.com for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare RingCX vs 800.com | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [RingCX \<span\>vs\</span\> 800.com](https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com)

# Compare RingCX vs 800.com

Canonical: https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com

> Detailed comparison between RingCX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | RingCX | 800.com |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 256 | 337 |
| **Starting Price** | US$65.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### RingCX

- API
- Archiving & Retention
- CRM
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Callback Scheduling
- Contact Database
- Fax Management
- Keyword Tracking
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics

### 800.com

- API
- Archiving & Retention
- CRM
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Callback Scheduling
- Contact Database
- Fax Management
- Keyword Tracking
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics

## Links

- [View RingCX Profile](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre)
- [View 800.com Profile](https://www.getapp.co.uk/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare RingCX vs 800.com | GetApp UK 2026","description":"Learn what are the benefits of RingCX vs 800.com for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com","about":[{"@id":"https://www.getapp.co.uk/software/105435/ringcentral-contact-centre#software"},{"@id":"https://www.getapp.co.uk/software/2008915/800-com#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB"},{"name":"RingCX","description":"RingCentral RingCX is a contact center solution that redefines customer service with an AI-powered approach. At its core, RingCX combines RingSense™ AI technology, omnichannel contact center capabilities, and RingCentral RingEX unified communications to create a seamless, efficient, and easy-to-use platform. This next-generation solution disrupts the traditional contact center landscape with a unique blend of product features, pricing, and packaging, offering businesses an innovative way to manage customer interactions.\n\nThe AI-First Approach\nRingSense™ AI technology is a key differentiator for RingCX, providing advanced automation, intelligent insights, and enhanced customer interactions. AI-driven capabilities allow agents to handle customer inquiries more efficiently, identify patterns in customer behavior, and improve first-contact resolution rates. This approach elevates the customer service experience, enabling businesses to offer personalized and effective support.\n\nOmnichannel Contact Center\nRingCX supports a rich omnichannel environment, allowing businesses to engage customers through various channels, including voice, video, SMS, email, chat, social media, and messaging applications like WhatsApp. This unified approach enables agents to manage interactions from a single pane of glass, reducing complexity and improving response times. Customers benefit from consistent communication across all touchpoints, leading to a better overall experience.\n\nSeamless Integration with RingEX\nThe integration with RingEX enhances collaboration and communication within the organization. Agents can easily connect with internal teams and subject matter experts, streamlining the process of resolving customer issues. This seamless integration eliminates the need for separate communication tools, promoting a more cohesive and efficient work environment.\n\nQuick Deployment and Cost-Effective Pricing\nRingCX is designed to be deployed quickly, allowing businesses to get up and running in days rather than weeks. This simplified deployment process reduces the burden on resource-constrained businesses, making it accessible for companies of all sizes. The pricing model is another significant advantage, offering unlimited domestic minutes and predictable costs. This approach helps businesses avoid hidden fees and manage budgets more effectively.\n\nStreamlined and Modern Solution\nRingCX addresses the challenges faced by traditional contact centers, offering a streamlined and modern solution. It eliminates the complexities of traditional systems, providing a straightforward and user-friendly platform. This simplicity allows businesses to focus on delivering great customer experiences without the hassle of complex technical infrastructure.\n\nEnhanced Customer Experience\nBy bringing together AI technology, omnichannel support, and unified communications, RingCX delivers a superior customer experience. Customers benefit from faster responses, personalized interactions, and consistent communication, while businesses gain a platform that drives efficiency and reduces costs.\n\nConclusion\nRingCentral RingCX is the ideal product for businesses seeking a smarter and more straightforward approach to customer service. Its AI-first focus, combined with omnichannel capabilities and seamless integration with RingEX, offers a disruptive solution that redefines the contact center experience. With quick deployment, cost-effective pricing, and an emphasis on enhancing customer experiences, RingCX provides a comprehensive platform for businesses looking to stay ahead in the ever-evolving world of customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef785d50-715a-47eb-aff1-378447ea7007.png","url":"https://www.getapp.co.uk/software/105435/ringcentral-contact-centre","@id":"https://www.getapp.co.uk/software/105435/ringcentral-contact-centre#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":256},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation (\"Which calls mentioned pricing concerns?\").\n\nFor marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login.\n\n800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.co.uk/software/2008915/800-com","@id":"https://www.getapp.co.uk/software/2008915/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":337},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/3707/call-center-workforce-management/software","@type":"ListItem"},{"name":"RingCX vs 800.com","position":3,"item":"https://www.getapp.co.uk/compare/105435/2008915/ringcentral-contact-centre/vs/800-com","@type":"ListItem"}]}]}
</script>
