---
description: Learn what are the benefits of Helpjuice vs Document360 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Helpjuice vs Document360 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Helpjuice \<span\>vs\</span\> Document360](https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360)

# Compare Helpjuice vs Document360

Canonical: https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360

> Detailed comparison between Helpjuice and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Helpjuice | Document360 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 102 | 290 |
| **Starting Price** | US$120.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Helpjuice

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Website Integration
- Workflow Management

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View Helpjuice Profile](https://www.getapp.co.uk/software/105523/helpjuice)
- [View Document360 Profile](https://www.getapp.co.uk/software/120723/document360)
- [View Original Comparison](https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Helpjuice vs Document360 | GetApp UK 2026","description":"Learn what are the benefits of Helpjuice vs Document360 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360","about":[{"@id":"https://www.getapp.co.uk/software/105523/helpjuice#software"},{"@id":"https://www.getapp.co.uk/software/120723/document360#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Helpjuice","description":"Helpjuice is a cloud-based knowledge management platform that helps small, mid-size and large enterprises build and maintain knowledge bases. The knowledge base can be used by both employees as well as external customers. \n\nHelpjuice lets companies centralize all information in a single knowledge base and allows everyone within the company or department to access its content and activity. A searchable knowledge base - as provided by Helpjuice - encourages and enables customers to self-serve, solve doubts and resolve issues without having to contact a customer service team. The solution offers search functionality as well as supports customization of tools and controls with companies also able to customize the knowledge base with their logo and colors. Administrators can set role-based permissions and track the performance of top contributors to the knowledge base. Contributors can also tag the documents with keywords to improve its findability.   \n\nHelpjuice lets users assign different access levels to content including public, specific-users, URL-based and internal staff only access. Members can group the content on the knowledge base and set the order in which it will be presented to users. The software offers analytics capabilities that help to filter data and improve customer support. Advanced analytics features including visual analytics help to derive insights and actionable data.\n\nHelpjuice can be used by businesses in a variety of industry segments. Current customers include Stanford University, Gumroad, BitPay, MoneyGram, Bench, and Walmart.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d959d8f-5894-4913-b64e-6e67cc8e7515.png","url":"https://www.getapp.co.uk/software/105523/helpjuice","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/105523/helpjuice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":102},"offers":{"price":"120","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"Document360","description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nWho It’s For:\n\nDocument360 powers documentation across industries and teams.\n\nBy Industry: SaaS, IT &amp; consulting, finance, healthcare, education, and manufacturing\n\nBy Role: Customer support teams deflect tickets, technical writers publish faster, product managers align teams and engineers document APIs and workflows effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e65c175-3d8b-4654-a9a1-0287f95b3822.png","url":"https://www.getapp.co.uk/software/120723/document360","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/120723/document360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":290},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Helpjuice vs Document360","position":3,"item":"https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/105523/120723/helpjuice/vs/document360#breadcrumblist"}]}
</script>