---
description: Learn what are the benefits of Commusoft vs ServiceWorks for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Commusoft vs ServiceWorks | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/705/work-order/software) > [Commusoft \<span\>vs\</span\> ServiceWorks](https://www.getapp.co.uk/compare/106265/116699/commusoft/vs/serviceworks)

# Compare Commusoft vs ServiceWorks

Canonical: https://www.getapp.co.uk/compare/106265/116699/commusoft/vs/serviceworks

> Detailed comparison between Commusoft and ServiceWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Commusoft | ServiceWorks |
| **Overall rating** | 4.7/5 | 3.6/5 |
| **Total Reviews** | 211 | 115 |
| **Starting Price** | £59.00 | US$948.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Commusoft

- Accounting
- Asset Tracking
- Calendar/Reminder System
- Client Management
- Cost Database
- Credit Note
- Customisable Templates
- Employee Scheduling
- For Janitorial Services
- Hourly Billing
- Labor Cost Reporting
- Labor Rates
- Mobile Alerts
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

### ServiceWorks

- Accounting
- Asset Tracking
- Calendar/Reminder System
- Client Management
- Cost Database
- Credit Note
- Customisable Templates
- Employee Scheduling
- For Janitorial Services
- Hourly Billing
- Labor Cost Reporting
- Labor Rates
- Mobile Alerts
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

## Links

- [View Commusoft Profile](https://www.getapp.co.uk/software/106265/commusoft)
- [View ServiceWorks Profile](https://www.getapp.co.uk/software/116699/serviceworks)
- [View Original Comparison](https://www.getapp.co.uk/compare/106265/116699/commusoft/vs/serviceworks)

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