---
description: Learn what are the benefits of Craft.io vs Capacity for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Craft.io vs Capacity | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Product Lifecycle Management Software](/directory/329/product-lifecycle-management/software) > [Craft.io \<span\>vs\</span\> Capacity](https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity)

# Compare Craft.io vs Capacity

Canonical: https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity

> Detailed comparison between Craft.io and Capacity. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Craft.io | Capacity |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 32 | 14 |
| **Starting Price** | US$19.00 | US$25,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Craft.io

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Customisable Dashboard
- Data Visualisation
- Feedback Management
- Mobile Access
- Negative Feedback Management
- Project Workflow
- Projections
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Surveys & Feedback
- Task Management
- Visual Analytics
- Workflow Management

### Capacity

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Customisable Dashboard
- Data Visualisation
- Feedback Management
- Mobile Access
- Negative Feedback Management
- Project Workflow
- Projections
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Surveys & Feedback
- Task Management
- Visual Analytics
- Workflow Management

## Links

- [View Craft.io Profile](https://www.getapp.co.uk/software/106395/craft)
- [View Capacity Profile](https://www.getapp.co.uk/software/129319/capacity)
- [View Original Comparison](https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Craft.io vs Capacity | GetApp UK 2026","description":"Learn what are the benefits of Craft.io vs Capacity for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity","about":[{"@id":"https://www.getapp.co.uk/software/106395/craft#software"},{"@id":"https://www.getapp.co.uk/software/129319/capacity#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Craft.io","description":"Craft.io is an award-winning, AI-powered, end-to-end product management platform that helps product teams connect strategy, planning, and execution in one collaborative workspace. It provides a single source of truth with tools for prioritization, capacity planning, roadmapping, and stakeholder alignment.\nThe unique Guru layer delivers proven best practices, while Guru AI provides instant insights, automates tasks, and turns complex data into clear, actionable decisions. A dedicated Customer Success team offers free onboarding and continuous support throughout the license period.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3eb5d485-810c-41f7-a1a2-10c10d4801bb.png","url":"https://www.getapp.co.uk/software/106395/craft","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/106395/craft#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":32,"ratingValue":4.4},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Capacity","description":"Capacity is an artificial intelligence (AI) and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. The platform comes with a drag-and-drop interface, which assists users with organizing information using folders, dialogues, and custom sharing rules.\n \nCapacity allows enterprises to manage database access permissions for team members, website visitors, departments, and positions. Key features include natural language processing, instant responses, secure document storage, dashboards, and customizable content. The platform includes an AI-enabled knowledge base, which lets users store information related to applications, documents, procedures, and manuals in a centralized repository for future reference. The system also uses machine-learning technology to detect duplicate answers across the database and sends verification alerts to administrators.\n \nCapacity includes search capabilities, which let users browse knowledge bases, FAQs, and manuals using custom keywords. Plus, it supports integration with various third-party systems such as Zendesk, Jira, ServiceNow, Bullhorn, Google Maps, Salesforce, Microsoft Outlook, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f36c8093-3673-4f41-b98a-18cadcf20b24.png","url":"https://www.getapp.co.uk/software/129319/capacity","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/129319/capacity#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":4.5},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Product Lifecycle Management Software","position":2,"item":"/directory/329/product-lifecycle-management/software","@type":"ListItem"},{"name":"Craft.io vs Capacity","position":3,"item":"https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/106395/129319/craft/vs/capacity#breadcrumblist"}]}
</script>