---
description: Learn what are the benefits of SmartSurvey vs SurveySparrow for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SmartSurvey vs SurveySparrow | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/589/forms-automation/software) > [SmartSurvey \<span\>vs\</span\> SurveySparrow](https://www.getapp.co.uk/compare/106531/111349/smartsurvey/vs/surveysparrow)

# Compare SmartSurvey vs SurveySparrow

Canonical: https://www.getapp.co.uk/compare/106531/111349/smartsurvey/vs/surveysparrow

> Detailed comparison between SmartSurvey and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | SurveySparrow |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 114 | 121 |
| **Starting Price** | £45.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SmartSurvey

- API
- Autofill
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### SurveySparrow

- API
- Autofill
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- SSL Security
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View SmartSurvey Profile](https://www.getapp.co.uk/software/106531/smartsurvey)
- [View SurveySparrow Profile](https://www.getapp.co.uk/software/111349/surveysparrow)
- [View Original Comparison](https://www.getapp.co.uk/compare/106531/111349/smartsurvey/vs/surveysparrow)

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