---
description: Learn what are the benefits of SmartSurvey vs Trustpilot for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SmartSurvey vs Trustpilot | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SmartSurvey \<span\>vs\</span\> Trustpilot](https://www.getapp.co.uk/compare/106531/113149/smartsurvey/vs/trustpilot)

# Compare SmartSurvey vs Trustpilot

Canonical: https://www.getapp.co.uk/compare/106531/113149/smartsurvey/vs/trustpilot

> Detailed comparison between SmartSurvey and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 114 | 1205 |
| **Starting Price** | £0.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Key features

### SmartSurvey

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Email Reminders
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Email Reminders
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SmartSurvey Profile](https://www.getapp.co.uk/software/106531/smartsurvey)
- [View Trustpilot Profile](https://www.getapp.co.uk/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.co.uk/compare/106531/113149/smartsurvey/vs/trustpilot)

-----

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