---
description: Learn what are the benefits of SmartSurvey vs Microsoft Forms for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SmartSurvey vs Microsoft Forms | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SmartSurvey \<span\>vs\</span\> Microsoft Forms](https://www.getapp.co.uk/compare/106531/2057516/smartsurvey/vs/microsoft-forms)

# Compare SmartSurvey vs Microsoft Forms

Canonical: https://www.getapp.co.uk/compare/106531/2057516/smartsurvey/vs/microsoft-forms

> Detailed comparison between SmartSurvey and Microsoft Forms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | Microsoft Forms |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 114 | 320 |
| **Starting Price** | £45.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Key features

### SmartSurvey

- Autofill
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Mobile Survey
- Multi-Channel Distribution
- Real-Time Data
- Reminders
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms

### Microsoft Forms

- Customisable Forms
- Customisable Templates
- Customizable Fields
- Data Visualisation
- Feedback Management
- Forms Creation & Design
- Forms Management
- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms

## Links

- [View SmartSurvey Profile](https://www.getapp.co.uk/software/106531/smartsurvey)
- [View Microsoft Forms Profile](https://www.getapp.co.uk/software/2057516/microsoft-forms)
- [View Original Comparison](https://www.getapp.co.uk/compare/106531/2057516/smartsurvey/vs/microsoft-forms)

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