---
description: Learn what are the benefits of CallHippo vs Freshcaller for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CallHippo vs Freshcaller | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/1537/speech-recognition/software) > [CallHippo \<span\>vs\</span\> Freshcaller](https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller)

# Compare CallHippo vs Freshcaller

Canonical: https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller

> Detailed comparison between CallHippo and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CallHippo | Freshcaller |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 679 | 35 |
| **Starting Price** | US$1.00 | £7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### CallHippo

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Routing
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics

### Freshcaller

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Routing
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View CallHippo Profile](https://www.getapp.co.uk/software/107461/callhippo)
- [View Freshcaller Profile](https://www.getapp.co.uk/software/108817/freshcaller)
- [View Original Comparison](https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CallHippo vs Freshcaller | GetApp UK 2026","description":"Learn what are the benefits of CallHippo vs Freshcaller for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller","about":[{"@id":"https://www.getapp.co.uk/software/107461/callhippo#software"},{"@id":"https://www.getapp.co.uk/software/108817/freshcaller#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"CallHippo","description":"CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world.\n\nCallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. \n\nBusinesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold.\n\nCallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/523e339b-d312-4144-b2a5-4212e72e3b43.png","url":"https://www.getapp.co.uk/software/107461/callhippo","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/107461/callhippo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":679},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Freshcaller","description":"Freshcaller is a cloud based modern phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Users can purchase local and international toll-free numbers, get real-time visibility into call queues and ongoing conversations, route calls to specific agent groups, set up custom business hours for each department, and more. \n\nFreshcaller enables organizations to manage call queues using an auto-receptionist with customizable wait time music to promote new products or services. Users can set up custom business hours and automated actions for each department, and route calls from IVR to specific call queues and agent groups. Organizations can purchase local business numbers for 90+ countries, as well as toll-free numbers for USA, Canada, Australia, and UK to improve convenience for customers.\n\nFreshcaller’s dashboard provides real-time visibility into call queues, ongoing conversations, and agents’ presence status based on availability, on-going calls, after call work, or training. Agents can manage ongoing calls and take notes, forward calls to different agent groups, conference other agents to an ongoing call, and more. Users can look-up contact info by searching names or phone numbers, and view detailed call logs including call recordings with detailed call lifetime metrics.\n\nThe platform records all past customer conversations and interaction history, allowing users to filter through call logs based on numbers, agents, contacts, call queues, and call direction, as well as perform a dynamic search through call notes to get additional context. Freshcaller’s additional features include call blocking, call barging, desktop notifications, custom greetings, call masking, reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/457ff638-a772-4e92-a0b5-a0770d928a9a.png","url":"https://www.getapp.co.uk/software/108817/freshcaller","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/108817/freshcaller#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":35},"offers":{"price":"7","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Recognition Software","position":2,"item":"/directory/1537/speech-recognition/software","@type":"ListItem"},{"name":"CallHippo vs Freshcaller","position":3,"item":"https://www.getapp.co.uk/compare/107461/108817/callhippo/vs/freshcaller","@type":"ListItem"}]}]}
</script>
