---
description: Learn what are the benefits of InTouchLink vs ECP for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare InTouchLink vs ECP | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/911/long-term-care/software) > [InTouchLink \<span\>vs\</span\> ECP](https://www.getapp.co.uk/compare/108633/131351/intouchlink/vs/ecp)

# Compare InTouchLink vs ECP

Canonical: https://www.getapp.co.uk/compare/108633/131351/intouchlink/vs/ecp

> Detailed comparison between InTouchLink and ECP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InTouchLink | ECP |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 27 | 154 |
| **Starting Price** | US$200.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### InTouchLink

- API
- Access Controls/Permissions
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Assessment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Templates
- Document Management
- Employee Management
- Event/Activities Planning
- Incident Management
- Lead Management
- Reminders
- Reporting & Statistics
- Search/Filter
- Staff Management
- Work Order Management

### ECP

- API
- Access Controls/Permissions
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Assessment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customisable Templates
- Document Management
- Employee Management
- Event/Activities Planning
- Incident Management
- Lead Management
- Reminders
- Reporting & Statistics
- Search/Filter
- Staff Management
- Work Order Management

## Links

- [View InTouchLink Profile](https://www.getapp.co.uk/software/108633/intouchlink)
- [View ECP Profile](https://www.getapp.co.uk/software/131351/ecp)
- [View Original Comparison](https://www.getapp.co.uk/compare/108633/131351/intouchlink/vs/ecp)

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