---
description: Learn what are the benefits of Smartlook vs Fullstory for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smartlook vs Fullstory | GetApp UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/1287/ux/software) > [Smartlook \<span\>vs\</span\> Fullstory](https://www.getapp.co.uk/compare/108697/116603/smartlook/vs/fullstory)

# Compare Smartlook vs Fullstory

Canonical: https://www.getapp.co.uk/compare/108697/116603/smartlook/vs/fullstory

> Detailed comparison between Smartlook and Fullstory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartlook | Fullstory |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 136 | 67 |
| **Starting Price** | US$55.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Smartlook

- API
- Activity Tracking
- Application Management
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Issue Management
- Keyword Tracking
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Search Tracking
- Transaction Monitoring
- Visitor Tracking

### Fullstory

- API
- Activity Tracking
- Application Management
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Issue Management
- Keyword Tracking
- Performance Metrics
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Search Tracking
- Transaction Monitoring
- Visitor Tracking

## Links

- [View Smartlook Profile](https://www.getapp.co.uk/software/108697/smartlook)
- [View Fullstory Profile](https://www.getapp.co.uk/software/116603/fullstory)
- [View Original Comparison](https://www.getapp.co.uk/compare/108697/116603/smartlook/vs/fullstory)

-----

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