---
description: Learn what are the benefits of Freshcaller vs JustCall for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshcaller vs JustCall | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Freshcaller \<span\>vs\</span\> JustCall](https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall)

# Compare Freshcaller vs JustCall

Canonical: https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall

> Detailed comparison between Freshcaller and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshcaller | JustCall |
| **Overall rating** | 4.0/5 | 4.1/5 |
| **Total Reviews** | 35 | 225 |
| **Starting Price** | £7.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshcaller

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications
- Virtual Call Centre
- Voicemail Transcription

### JustCall

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View Freshcaller Profile](https://www.getapp.co.uk/software/108817/freshcaller)
- [View JustCall Profile](https://www.getapp.co.uk/software/2047760/justcall)
- [View Original Comparison](https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshcaller vs JustCall | GetApp UK 2026","description":"Learn what are the benefits of Freshcaller vs JustCall for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall","about":[{"@id":"https://www.getapp.co.uk/software/108817/freshcaller#software"},{"@id":"https://www.getapp.co.uk/software/2047760/justcall#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Freshcaller","description":"Freshcaller is a cloud based modern phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Users can purchase local and international toll-free numbers, get real-time visibility into call queues and ongoing conversations, route calls to specific agent groups, set up custom business hours for each department, and more. \n\nFreshcaller enables organizations to manage call queues using an auto-receptionist with customizable wait time music to promote new products or services. Users can set up custom business hours and automated actions for each department, and route calls from IVR to specific call queues and agent groups. Organizations can purchase local business numbers for 90+ countries, as well as toll-free numbers for USA, Canada, Australia, and UK to improve convenience for customers.\n\nFreshcaller’s dashboard provides real-time visibility into call queues, ongoing conversations, and agents’ presence status based on availability, on-going calls, after call work, or training. Agents can manage ongoing calls and take notes, forward calls to different agent groups, conference other agents to an ongoing call, and more. Users can look-up contact info by searching names or phone numbers, and view detailed call logs including call recordings with detailed call lifetime metrics.\n\nThe platform records all past customer conversations and interaction history, allowing users to filter through call logs based on numbers, agents, contacts, call queues, and call direction, as well as perform a dynamic search through call notes to get additional context. Freshcaller’s additional features include call blocking, call barging, desktop notifications, custom greetings, call masking, reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/457ff638-a772-4e92-a0b5-a0770d928a9a.png","url":"https://www.getapp.co.uk/software/108817/freshcaller","@id":"https://www.getapp.co.uk/software/108817/freshcaller#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":35,"ratingValue":4.0},"offers":{"price":"7","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"JustCall","description":"JustCall is a cloud-based AI communication platform that unifies voice calling, SMS, MMS, WhatsApp, and email for sales teams, support teams, and contact centers of all sizes. The platform combines inbound and outbound voice with IVR, call routing, call queues, and a suite of automated dialers including power, dynamic, predictive, and 10-line parallel modes. AI agents handle inbound and outbound call volume around the clock, qualifying leads, booking meetings, answering calls, and routing inquiries without human intervention. Local, international, and toll-free numbers are available in 70+ countries, with local presence dialing to improve answer rates. Accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android, with no on-premises deployment required.\n\nThe platform is built for high-volume calling environments across industries including insurance, solar and renewables, education, real estate, financial services, healthcare, home services, SaaS, logistics, and marketing agencies. Every call is automatically scored against custom rubrics, transcribed with speaker labels, and summarized with action items, eliminating manual QA sampling. Conversation intelligence features include sentiment analysis, moment analysis, and topic trend rollups. A visual workflow builder supports multi-channel automation across voice, SMS, email, and WhatsApp. Calls, texts, notes, and CRM data sync automatically with no manual logging required, backed by 70+ native integrations including HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk, and Monday.com.\n\nJustCall is designed for same-day deployment with no IT involvement or professional services required. Flat-rate pricing includes AI transcription and core calling minutes in base plans with no overage charges. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards, making it suitable for regulated industries. A full REST API and event webhooks support custom integrations and workflow extensions. Plans start at $29 per user per month, serving over 6,000 businesses globally.","image":"https://images.g2crowd.com/display-layer-screenshots/23340/3bf2c866990d25cff492d7be7a7ba11201542d22fa57c1b9ab4f200c4c6c3f0c.png","url":"https://www.getapp.co.uk/software/2047760/justcall","@id":"https://www.getapp.co.uk/software/2047760/justcall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":225,"ratingValue":4.1},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Freshcaller vs JustCall","position":3,"item":"https://www.getapp.co.uk/compare/108817/2047760/freshcaller/vs/justcall","@type":"ListItem"}]}]}
</script>