---
description: Learn what are the benefits of CustomerHero vs BrandMail for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CustomerHero vs BrandMail | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [CustomerHero \<span\>vs\</span\> BrandMail](https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail)

# Compare CustomerHero vs BrandMail

Canonical: https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail

> Detailed comparison between CustomerHero and BrandMail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CustomerHero | BrandMail |
| **Overall rating** | 4.9/5 | 5.0/5 |
| **Total Reviews** | 175 | 108 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CustomerHero

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Secure Data Storage
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Workflow Management

### BrandMail

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Secure Data Storage
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Workflow Management

## Links

- [View CustomerHero Profile](https://www.getapp.co.uk/software/109423/startquestion)
- [View BrandMail Profile](https://www.getapp.co.uk/software/134055/brandmail)
- [View Original Comparison](https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CustomerHero vs BrandMail | GetApp UK 2026","description":"Learn what are the benefits of CustomerHero vs BrandMail for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail","about":[{"@id":"https://www.getapp.co.uk/software/109423/startquestion#software"},{"@id":"https://www.getapp.co.uk/software/134055/brandmail#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"CustomerHero","description":"Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more. With tools such as question creation, display logic control, custom skin creation, advanced configuration options, results analytics, integrations, and more, Startquestion helps users to create and deploy feedback surveys and analyze results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78d00e59-b799-4629-b2ca-f381957daeb6.png","url":"https://www.getapp.co.uk/software/109423/startquestion","@id":"https://www.getapp.co.uk/software/109423/startquestion#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":175,"ratingValue":4.9},"operatingSystem":"Cloud"},{"name":"BrandMail","description":"BrandMail is a secure, cloud-based email brand management platform for Microsoft 365 and Google Workspace. It centrally manages email signatures, disclaimers, banners, surveys, digital business cards, mail templates, and approved content across complex organizations.\n\nBrandMail’s primary Microsoft 365 deployment uses a JavaScript Object Notation (JSON) manifest that administrators deploy centrally. This makes BrandMail available across classic Outlook, new Outlook, Outlook on the web, Outlook for Mac, and Outlook mobile. Organizations that use only classic Outlook can instead install BrandMail using an MSI package or executable installer.\n\nAn optional mail-flow service can append tamper-proof signatures, banners, and surveys after send. It supports Google Workspace and can extend coverage to third-party email systems. Organizations can use the deployment methods independently or combine them to suit their email environment.\n\nAdministrators use BrandQuantum’s Microsoft Azure-based BQIgnite platform to manage users, brands, divisions, departments, regions, signature rules, banners, surveys, and approved content. User information can be synchronized through Microsoft Entra ID or Google identity integration. Access and branding can be tailored to an organization, group, or individual user, and automatic synchronization distributes updates centrally.\n\nSignature controls include separate designs for new messages and replies, user-level disclaimers, approved brand fonts, standardized email body formatting, and protected brand elements. Employees can update only the personal fields administrators allow. Marketing features include targeted, rotating, and animated banners, customer feedback surveys, QR-enabled digital business cards, mail templates, and searchable content libraries.\n\nThe administration platform provides dashboards, analytics, reporting, and audit logs. Security features include encryption in transit and at rest, multi-factor authentication, separate administrative roles, and backup and retention policies. BrandMail supports more than 130 languages and includes implementation assistance, training resources, and around-the-clock help desk and knowledge base access.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dcfb2e64-75df-477d-afb4-c3f0aa769921.png","url":"https://www.getapp.co.uk/software/134055/brandmail","@id":"https://www.getapp.co.uk/software/134055/brandmail#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":108,"ratingValue":5.0},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"@id":"https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"CustomerHero vs BrandMail","position":3,"item":"https://www.getapp.co.uk/compare/109423/134055/startquestion/vs/brandmail","@type":"ListItem"}]}]}
</script>