---
description: Learn what are the benefits of Pure Chat vs UJET for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Pure Chat vs UJET | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Pure Chat \<span\>vs\</span\> UJET](https://www.getapp.co.uk/compare/109559/110527/pure-chat/vs/ujet)

# Compare Pure Chat vs UJET

Canonical: https://www.getapp.co.uk/compare/109559/110527/pure-chat/vs/ujet

> Detailed comparison between Pure Chat and UJET. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pure Chat | UJET |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 337 | 140 |
| **Starting Price** | US$39.00 | US$80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | FAQs/Forum, Phone Support, 24/7 (Live rep) |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Pure Chat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Interaction Tracking
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

### UJET

- API
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customisable Branding
- File Sharing
- Interaction Tracking
- Mobile Access
- Monitoring
- Proactive Chat
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Pure Chat Profile](https://www.getapp.co.uk/software/109559/pure-chat)
- [View UJET Profile](https://www.getapp.co.uk/software/110527/ujet)
- [View Original Comparison](https://www.getapp.co.uk/compare/109559/110527/pure-chat/vs/ujet)

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