---
description: Learn what are the benefits of Collect.chat vs Trustpilot for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Collect.chat vs Trustpilot | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Collect.chat \<span\>vs\</span\> Trustpilot](https://www.getapp.co.uk/compare/110625/113149/collect-chat/vs/trustpilot)

# Compare Collect.chat vs Trustpilot

Canonical: https://www.getapp.co.uk/compare/110625/113149/collect-chat/vs/trustpilot

> Detailed comparison between Collect.chat and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Collect.chat | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 43 | 1204 |
| **Starting Price** | US$19.00 | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Collect.chat

- API
- Alerts/Notifications
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Notifications
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

### Trustpilot

- API
- Alerts/Notifications
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

## Links

- [View Collect.chat Profile](https://www.getapp.co.uk/software/110625/collect-chat)
- [View Trustpilot Profile](https://www.getapp.co.uk/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.co.uk/compare/110625/113149/collect-chat/vs/trustpilot)

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