---
description: Learn what are the benefits of zenloop vs SurveySparrow for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare zenloop vs SurveySparrow | GetApp UK 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [zenloop \<span\>vs\</span\> SurveySparrow](https://www.getapp.co.uk/compare/111103/111349/zenloop/vs/surveysparrow)

# Compare zenloop vs SurveySparrow

Canonical: https://www.getapp.co.uk/compare/111103/111349/zenloop/vs/surveysparrow

> Detailed comparison between zenloop and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | zenloop | SurveySparrow |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 30 | 121 |
| **Starting Price** | €99.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### zenloop

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

### SurveySparrow

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View zenloop Profile](https://www.getapp.co.uk/software/111103/zenloop)
- [View SurveySparrow Profile](https://www.getapp.co.uk/software/111349/surveysparrow)
- [View Original Comparison](https://www.getapp.co.uk/compare/111103/111349/zenloop/vs/surveysparrow)

-----

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