---
description: Learn what are the benefits of TOPdesk vs Efecte IT Service Management for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare TOPdesk vs Efecte IT Service Management | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [TOPdesk \<span\>vs\</span\> Efecte IT Service Management](https://www.getapp.co.uk/compare/111785/2045611/topdesk/vs/efecte)

# Compare TOPdesk vs Efecte IT Service Management

Canonical: https://www.getapp.co.uk/compare/111785/2045611/topdesk/vs/efecte

> Detailed comparison between TOPdesk and Efecte IT Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TOPdesk | Efecte IT Service Management |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 110 | 11 |
| **Starting Price** | US$77.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### TOPdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Asset Tracking
- CMDB
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Project Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Efecte IT Service Management

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Asset Tracking
- CMDB
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Project Management
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View TOPdesk Profile](https://www.getapp.co.uk/software/111785/topdesk)
- [View Efecte IT Service Management Profile](https://www.getapp.co.uk/software/2045611/efecte)
- [View Original Comparison](https://www.getapp.co.uk/compare/111785/2045611/topdesk/vs/efecte)

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