---
description: Learn what are the benefits of Freshmarketer vs EngageBay CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshmarketer vs EngageBay CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Heatmap Software](/directory/1293/heatmap/software) > [Freshmarketer \<span\>vs\</span\> EngageBay CRM](https://www.getapp.co.uk/compare/112157/113999/freshmarketer/vs/engagebay-marketing)

# Compare Freshmarketer vs EngageBay CRM

Canonical: https://www.getapp.co.uk/compare/112157/113999/freshmarketer/vs/engagebay-marketing

> Detailed comparison between Freshmarketer and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshmarketer | EngageBay CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 25 | 907 |
| **Starting Price** | - | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshmarketer

- A/B Testing
- API
- CRM
- Contact Database
- Content Management
- Conversion Rate Optimisation
- Customisable Templates
- Form Builder
- List Management
- Multi-Channel Marketing
- Performance Metrics
- Post Scheduling
- Reporting/Analytics
- Sales Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Visitor Tracking
- Workflow Management

### EngageBay CRM

- A/B Testing
- API
- CRM
- Contact Database
- Content Management
- Conversion Rate Optimisation
- Customisable Templates
- Form Builder
- List Management
- Multi-Channel Marketing
- Performance Metrics
- Post Scheduling
- Reporting/Analytics
- Sales Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Visitor Tracking
- Workflow Management

## Links

- [View Freshmarketer Profile](https://www.getapp.co.uk/software/112157/freshmarketer)
- [View EngageBay CRM Profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
- [View Original Comparison](https://www.getapp.co.uk/compare/112157/113999/freshmarketer/vs/engagebay-marketing)

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