---
description: Learn what are the benefits of XCALLY vs Fonada for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare XCALLY vs Fonada | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [XCALLY \<span\>vs\</span\> Fonada](https://www.getapp.co.uk/compare/112271/2060706/xcally/vs/fonada)

# Compare XCALLY vs Fonada

Canonical: https://www.getapp.co.uk/compare/112271/2060706/xcally/vs/fonada

> Detailed comparison between XCALLY and Fonada. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | XCALLY | Fonada |
| **Overall rating** | 4.8/5 | 4.0/5 |
| **Total Reviews** | 130 | 1 |
| **Starting Price** | €29.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Routing
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- IVR
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing

### Fonada

- Call Routing
- Computer Telephony Integration
- IVR

## Links

- [View XCALLY Profile](https://www.getapp.co.uk/software/112271/xcally)
- [View Fonada Profile](https://www.getapp.co.uk/software/2060706/fonada)
- [View Original Comparison](https://www.getapp.co.uk/compare/112271/2060706/xcally/vs/fonada)

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