---
description: Learn what are the benefits of Salesforce Starter vs Ochatbot for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Starter vs Ochatbot | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [Salesforce Starter \<span\>vs\</span\> Ochatbot](https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot)

# Compare Salesforce Starter vs Ochatbot

Canonical: https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot

> Detailed comparison between Salesforce Starter and Ochatbot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Starter | Ochatbot |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 223 | 8 |
| **Starting Price** | US$25.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Salesforce Starter

- Activity Tracking
- CRM
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Shopping Cart
- Support Ticket Management
- Survey/Poll Management

### Ochatbot

- Activity Tracking
- CRM
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Shopping Cart
- Support Ticket Management
- Survey/Poll Management

## Links

- [View Salesforce Starter Profile](https://www.getapp.co.uk/software/112791/salesforce-essentials)
- [View Ochatbot Profile](https://www.getapp.co.uk/software/2074656/ochatbot)
- [View Original Comparison](https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Starter vs Ochatbot | GetApp UK 2026","description":"Learn what are the benefits of Salesforce Starter vs Ochatbot for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot","about":[{"@id":"https://www.getapp.co.uk/software/112791/salesforce-essentials#software"},{"@id":"https://www.getapp.co.uk/software/2074656/ochatbot#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Salesforce Starter","description":"Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.\n\nThe marketing capabilities of Salesforce Starter Suite include customizable email templates with built-in analytics, intelligent audience segmentation, and automated email nurture campaigns. The sales features help teams streamline deal management with recommended next steps, a personalized homepage dashboard, and real-time reporting. For customer service, Salesforce Starter offers a 360-degree customer view, knowledge articles for efficient case resolution, and multichannel case submission options. The commerce functionality enables businesses to build branded storefronts, manage product details, and optimize ecommerce performance through integrated analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a858b56f-2993-420e-a2a9-bc691532d180.png","url":"https://www.getapp.co.uk/software/112791/salesforce-essentials","@id":"https://www.getapp.co.uk/software/112791/salesforce-essentials#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":223},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Ochatbot","description":"Ochatbot is an AI chatbot for ecommerce, support, and lead generation. The proprietary AI combines scripted intent-based AI and generative AI for a hallucination-free experience. \n\nThe conversational AI engages prospects and shoppers at the right time during the sales or support journey.\n\nThere are Free versions and Pro versions. No programming is required. \n\nEasy to install on Shopify, Bigcommerce, WordPress, Woocommerce, and more.\n\nKey Features\n\nDirect Shopping and Add to Cart\nOchatbot can ask questions and understand what the customers are looking for then recommend the product that fits their needs. Ochatbot provides product image, description, price, link to the product page, and the option to Add to Cart all inside the chatbot window.\n\nCustomer Service Chatbot\nOchatbot answers common troubleshooting questions your shoppers have, eliminating the need to go through a human agent. With 24/7 availability, Ochatbot ensures that your customers are never left waiting and that your support team is never overwhelmed with repetitive queries. Ochatbot is a great first step before live chat as live chat must be answered within 30 seconds to avoid customer irritation. Ochatbot may also be completely integrated into a live chat system, guaranteeing that a human agent is available to take action when necessary. Ochatbot’s unique AI recognizes when certain questions require human intervention and directs them to an available live chat agent. \n\nOrder Status and Order Tracking\n“Where is my order” is one of the most common questions. Ochatbot’s chatbot can know if their product was shipped and when it will arrive. Ochatbot reduces support tickets from 25% to 45%, and has reduced the customer support tickets for one Ochatbot client by 78%.\n\nAbandoned Cart\n Ochatbot monitors the checkout process informing customers while they are still on the site about their orders. \n\nIntriguing Product Recommendations\nOchatbot’s Up-Sell and Cross-Sell feature allows eCommerce stores to suggest other products to shoppers based on what they just added to their cart  boosting Average Order Value (AOV).\n\nProprietary AI\nOmetrics proprietary AI combines Scripted intent-based AI with Generative AI. The AI is secure and contained and does not feed information to public LLM’s like ChatGPT.  The AI architecture is designed not to hallucinate and can provide legally accurate responses.\n\nEngages Shoppers\nOchatbot engages shoppers at the right moment in the customer journey. Asking the right questions at the right time during the customer’s purchasing journey is the key to any sale. Ochatbot allows you to craft specific questions when a customer is on a specific page of the site. \n\nInsightful Reporting and Analytics\nEvery Friday a Snapshot Report is sent out with details on Ochatbot’s performance. Ochatbot tracks conversions, revenue, abandoned carts converted, abandoned cart revenue, number of order status requests, and much more all included in a concise report. From there, more information or data is accessible such as a fallback report, page engagement report, and user response report to help mine valuable business insights. Pro and Enterprise clients receive an additional monthly roll up report with deeper AI insights about their business.\n\nVideos and Images for Custom Product Presentations\nOchatbot can display videos in the chat window showing the features of the product. A video can overcome many customer sales obstacles quickly concluding a sale faster especially for complex product sales.  \n\nZapier for CRM and Ticketing\nThis allows Ochatbot to send leads, customer support\n\nBuilt-in 3rd Party Live Chat\nGDPR and CCPA compliant","url":"https://www.getapp.co.uk/software/2074656/ochatbot","@id":"https://www.getapp.co.uk/software/2074656/ochatbot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":8},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance CRM Software","position":2,"item":"/directory/3083/insurance-crm/software","@type":"ListItem"},{"name":"Salesforce Starter vs Ochatbot","position":3,"item":"https://www.getapp.co.uk/compare/112791/2074656/salesforce-essentials/vs/ochatbot","@type":"ListItem"}]}]}
</script>