ArcGIS vs AMCS Field Services

ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation & sharing of 3D map visualizations
ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
AMCS Field Services (formerly Utility Cloud) is an operations management software designed to help organizations handling utilities, such as industrial wastewater, sewers, or natural gas, control distributed field assets and schedule inspections and maintenance activities.
AMCS Field Services (formerly Utility Cloud) is an operations management software designed to help organizations handling utilities, such as...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

Pricing plans

Overall rating

4.6 /5
(502)

Ease of Use

3.9/5

Features

4.6/5

Customer Service

4.1/5

Value for Money

4.0/5

Overall rating

4.7 /5
(15)

Ease of Use

4.6/5

Features

4.6/5

Customer Service

4.8/5

Value for Money

4.6/5

Total features 131

  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Behavioural Analytics
  • Benchmarking
  • Billing & Invoicing
  • Bus Mileage Optimization
  • Calendar Management
  • Calibration Management
  • Census Data Integration
  • Chatbot
  • Check-in/Check-out
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Synchronisation
  • Data Transformation
  • Data Visualisation
  • Database Support
  • Deep Learning
  • Demographic Data
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Logs
  • Driver Management
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Fixed Route Management
  • For Electricity
  • For Natural Gas
  • For Sales Teams/Organizations
  • For Trash
  • For Water
  • Forecasting
  • GPS
  • Geocoding
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Heatmaps
  • Historical Reporting
  • IT Asset Tracking
  • Image Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Key Performance Indicators
  • Labeling
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Metadata Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Route Support
  • Order Management
  • Paratransit Management
  • Parts Management
  • Performance Metrics
  • Predictive Analytics
  • Predictive Maintenance
  • Predictive Modeling
  • Preventive Maintenance
  • Process/Workflow Automation
  • Profitability Analysis
  • Progress Tracking
  • Publishing/Sharing
  • Purchase Order Management
  • Real Time Simulation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Route Optimisation
  • Routing
  • Scheduling
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Service History
  • Service Request Management
  • Single Sign On
  • Spatial Analysis
  • Statistical Analysis
  • Status Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Trade Area Analysis
  • Trend Analysis
  • Trend/Problem Indicators
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Workforce Management

Total features 72

  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Behavioural Analytics
  • Benchmarking
  • Billing & Invoicing
  • Bus Mileage Optimization
  • Calendar Management
  • Calibration Management
  • Census Data Integration
  • Chatbot
  • Check-in/Check-out
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Synchronisation
  • Data Transformation
  • Data Visualisation
  • Database Support
  • Deep Learning
  • Demographic Data
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Logs
  • Driver Management
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Fixed Route Management
  • For Electricity
  • For Natural Gas
  • For Sales Teams/Organizations
  • For Trash
  • For Water
  • Forecasting
  • GPS
  • Geocoding
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Heatmaps
  • Historical Reporting
  • IT Asset Tracking
  • Image Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Key Performance Indicators
  • Labeling
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Metadata Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Route Support
  • Order Management
  • Paratransit Management
  • Parts Management
  • Performance Metrics
  • Predictive Analytics
  • Predictive Maintenance
  • Predictive Modeling
  • Preventive Maintenance
  • Process/Workflow Automation
  • Profitability Analysis
  • Progress Tracking
  • Publishing/Sharing
  • Purchase Order Management
  • Real Time Simulation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Route Optimisation
  • Routing
  • Scheduling
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Service History
  • Service Request Management
  • Single Sign On
  • Spatial Analysis
  • Statistical Analysis
  • Status Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Trade Area Analysis
  • Trend Analysis
  • Trend/Problem Indicators
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Workforce Management
Not provided by vendor
  • Google Maps
  • Google Sheets
  • Microsoft Excel
  • Microsoft Power BI
  • Tableau