---
description: Learn what are the benefits of CloudTalk vs CallShaper for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CloudTalk vs CallShaper | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [CloudTalk \<span\>vs\</span\> CallShaper](https://www.getapp.co.uk/compare/114835/138615/cloudtalk/vs/callshaper)

# Compare CloudTalk vs CallShaper

Canonical: https://www.getapp.co.uk/compare/114835/138615/cloudtalk/vs/callshaper

> Detailed comparison between CloudTalk and CallShaper. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | CallShaper |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 268 | 16 |
| **Starting Price** | US$19.00 | US$75.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording

### CallShaper

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Data
- Recording

## Links

- [View CloudTalk Profile](https://www.getapp.co.uk/software/114835/cloudtalk)
- [View CallShaper Profile](https://www.getapp.co.uk/software/138615/callshaper)
- [View Original Comparison](https://www.getapp.co.uk/compare/114835/138615/cloudtalk/vs/callshaper)

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