---
description: Learn what are the benefits of SmartCustomer vs Okendo for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SmartCustomer vs Okendo | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [SmartCustomer \<span\>vs\</span\> Okendo](https://www.getapp.co.uk/compare/116503/2035751/sitejabber/vs/okendo)

# Compare SmartCustomer vs Okendo

Canonical: https://www.getapp.co.uk/compare/116503/2035751/sitejabber/vs/okendo

> Detailed comparison between SmartCustomer and Okendo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCustomer | Okendo |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 65 | 223 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SmartCustomer

- API
- Activity Dashboard
- Campaign Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Reminders
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations

### Okendo

- API
- Activity Dashboard
- Campaign Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Reminders
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations

## Links

- [View SmartCustomer Profile](https://www.getapp.co.uk/software/116503/sitejabber)
- [View Okendo Profile](https://www.getapp.co.uk/software/2035751/okendo)
- [View Original Comparison](https://www.getapp.co.uk/compare/116503/2035751/sitejabber/vs/okendo)

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