---
description: Learn what are the benefits of Smith.ai vs Laivly for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smith.ai vs Laivly | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Smith.ai \<span\>vs\</span\> Laivly](https://www.getapp.co.uk/compare/119823/2079739/smith-ai-live-website-chat/vs/laivly)

# Compare Smith.ai vs Laivly

Canonical: https://www.getapp.co.uk/compare/119823/2079739/smith-ai-live-website-chat/vs/laivly

> Detailed comparison between Smith.ai and Laivly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smith.ai | Laivly |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 29 | 0 |
| **Starting Price** | US$95.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Smith.ai

- API
- Activity Dashboard
- Communication Management
- Customer History
- For eCommerce
- Interaction Tracking
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Trend Analysis

### Laivly

- API
- Activity Dashboard
- Communication Management
- Customer History
- For eCommerce
- Interaction Tracking
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Trend Analysis

## Links

- [View Smith.ai Profile](https://www.getapp.co.uk/software/119823/smith-ai-live-website-chat)
- [View Laivly Profile](https://www.getapp.co.uk/software/2079739/laivly)
- [View Original Comparison](https://www.getapp.co.uk/compare/119823/2079739/smith-ai-live-website-chat/vs/laivly)

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