---
description: Learn what are the benefits of Document360 vs livepro for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Document360 vs livepro | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Document360 \<span\>vs\</span\> livepro](https://www.getapp.co.uk/compare/120723/122747/document360/vs/livepro)

# Compare Document360 vs livepro

Canonical: https://www.getapp.co.uk/compare/120723/122747/document360/vs/livepro

> Detailed comparison between Document360 and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | livepro |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 291 | 182 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Document360

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

### livepro

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.getapp.co.uk/software/120723/document360)
- [View livepro Profile](https://www.getapp.co.uk/software/122747/livepro)
- [View Original Comparison](https://www.getapp.co.uk/compare/120723/122747/document360/vs/livepro)

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