---
description: Learn what are the benefits of Userlytics vs Lookback for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Userlytics vs Lookback | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Userlytics \<span\>vs\</span\> Lookback](https://www.getapp.co.uk/compare/121415/2040191/userlytics/vs/lookback)

# Compare Userlytics vs Lookback

Canonical: https://www.getapp.co.uk/compare/121415/2040191/userlytics/vs/lookback

> Detailed comparison between Userlytics and Lookback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Userlytics | Lookback |
| **Overall rating** | 4.7/5 | 3.4/5 |
| **Total Reviews** | 55 | 13 |
| **Starting Price** | US$69.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Userlytics

- Activity Dashboard
- Collaboration Tools
- Conversion Rate Optimisation
- Customisable Branding
- Dashboard
- Engagement Tracking
- For Mobile
- For Websites
- Projections
- Real-Time Data
- Screen Activity Recording
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support

### Lookback

- API
- Activity Dashboard
- Collaboration Tools
- For Mobile
- For Websites
- Projections
- Screen Activity Recording
- Single Sign On
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

## Links

- [View Userlytics Profile](https://www.getapp.co.uk/software/121415/userlytics)
- [View Lookback Profile](https://www.getapp.co.uk/software/2040191/lookback)
- [View Original Comparison](https://www.getapp.co.uk/compare/121415/2040191/userlytics/vs/lookback)

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