---
description: Learn what are the benefits of Trengo vs Viber for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Trengo vs Viber | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Trengo \<span\>vs\</span\> Viber](https://www.getapp.co.uk/compare/133443/2049588/trengo/vs/viber)

# Compare Trengo vs Viber

Canonical: https://www.getapp.co.uk/compare/133443/2049588/trengo/vs/viber

> Detailed comparison between Trengo and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trengo | Viber |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 26 | 4058 |
| **Starting Price** | €125.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Not Offered |

## Key features

### Trengo

- API
- Chat/Messaging
- Communication Management
- Customer Communication
- Customer History
- Customisable Templates
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Personalisation
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Personalisation
- Reporting/Analytics
- Video Support

## Links

- [View Trengo Profile](https://www.getapp.co.uk/software/133443/trengo)
- [View Viber Profile](https://www.getapp.co.uk/software/2049588/viber)
- [View Original Comparison](https://www.getapp.co.uk/compare/133443/2049588/trengo/vs/viber)

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