---
description: Learn what are the benefits of SolarWinds Service Desk vs SmartDeploy for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SolarWinds Service Desk vs SmartDeploy | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> SmartDeploy](https://www.getapp.co.uk/compare/1336/121603/solarwinds-service-desk/vs/smartdeploy)

# Compare SolarWinds Service Desk vs SmartDeploy

Canonical: https://www.getapp.co.uk/compare/1336/121603/solarwinds-service-desk/vs/smartdeploy

> Detailed comparison between SolarWinds Service Desk and SmartDeploy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | SmartDeploy |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 577 | 117 |
| **Starting Price** | US$39.00 | US$1,100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### SolarWinds Service Desk

- API
- Alerts/Notifications
- Asset Tracking
- Compliance Management
- Compliance Tracking
- Configuration Management
- Customisable Reports
- Dashboard
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inventory Management
- Issue Scheduling
- Maintenance Scheduling
- Real-Time Reporting
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Task Management

### SmartDeploy

- API
- Alerts/Notifications
- Asset Tracking
- Compliance Management
- Compliance Tracking
- Configuration Management
- Customisable Reports
- Dashboard
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inventory Management
- Maintenance Scheduling
- Real-Time Reporting
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Task Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.co.uk/software/1336/solarwinds-service-desk)
- [View SmartDeploy Profile](https://www.getapp.co.uk/software/121603/smartdeploy)
- [View Original Comparison](https://www.getapp.co.uk/compare/1336/121603/solarwinds-service-desk/vs/smartdeploy)

-----

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