---
description: Learn what are the benefits of ServiceMax vs ServiceNow for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceMax vs ServiceNow | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Calendaring Software](/directory/679/calendar/software) > [ServiceMax \<span\>vs\</span\> ServiceNow](https://www.getapp.co.uk/compare/1370/9156/servicemax-suite-field-service-on-demand/vs/servicenow)

# Compare ServiceMax vs ServiceNow

Canonical: https://www.getapp.co.uk/compare/1370/9156/servicemax-suite-field-service-on-demand/vs/servicenow

> Detailed comparison between ServiceMax and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceMax | ServiceNow |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 43 | 344 |
| **Starting Price** | US$0.01 | US$100.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceMax

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Availability Management
- Client Portal
- Compliance Management
- Contract/License Management
- Inventory Management
- Knowledge Management
- Performance Metrics
- Prioritisation
- Real-Time Data
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Status Tracking
- Workflow Management

### ServiceNow

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Availability Management
- Client Portal
- Compliance Management
- Contract/License Management
- Inventory Management
- Knowledge Management
- Performance Metrics
- Prioritisation
- Real-Time Data
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Status Tracking
- Workflow Management

## Links

- [View ServiceMax Profile](https://www.getapp.co.uk/software/1370/servicemax-suite-field-service-on-demand)
- [View ServiceNow Profile](https://www.getapp.co.uk/software/9156/servicenow)
- [View Original Comparison](https://www.getapp.co.uk/compare/1370/9156/servicemax-suite-field-service-on-demand/vs/servicenow)

-----

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