---
description: Learn what are the benefits of Hornbill vs Syncro for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hornbill vs Syncro | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Hornbill \<span\>vs\</span\> Syncro](https://www.getapp.co.uk/compare/155515/2047491/hornbill/vs/syncro)

# Compare Hornbill vs Syncro

Canonical: https://www.getapp.co.uk/compare/155515/2047491/hornbill/vs/syncro

> Detailed comparison between Hornbill and Syncro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hornbill | Syncro |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 30 | 149 |
| **Starting Price** | - | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hornbill

- API
- Access Controls/Permissions
- Change Management
- Client Portal
- Contract/License Management
- Customisable Branding
- Customisable Reports
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Mobile Access
- Problem Management
- Project Management
- Real-Time Reporting
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### Syncro

- API
- Access Controls/Permissions
- Change Management
- Client Portal
- Contract/License Management
- Customisable Branding
- Customisable Reports
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Mobile Access
- Problem Management
- Project Management
- Real-Time Reporting
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Hornbill Profile](https://www.getapp.co.uk/software/155515/hornbill)
- [View Syncro Profile](https://www.getapp.co.uk/software/2047491/syncro)
- [View Original Comparison](https://www.getapp.co.uk/compare/155515/2047491/hornbill/vs/syncro)

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