---
description: Learn what are the benefits of Hornbill vs Proactivanet for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hornbill vs Proactivanet | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Hornbill \<span\>vs\</span\> Proactivanet](https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet)

# Compare Hornbill vs Proactivanet

Canonical: https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet

> Detailed comparison between Hornbill and Proactivanet. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hornbill | Proactivanet |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 30 | 52 |
| **Starting Price** | - | €1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hornbill

- API
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Inventory Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### Proactivanet

- API
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Inventory Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View Hornbill Profile](https://www.getapp.co.uk/software/155515/hornbill)
- [View Proactivanet Profile](https://www.getapp.co.uk/software/2063855/proactivanet)
- [View Original Comparison](https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Hornbill vs Proactivanet | GetApp UK 2026","description":"Learn what are the benefits of Hornbill vs Proactivanet for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet","about":[{"@id":"https://www.getapp.co.uk/software/155515/hornbill#software"},{"@id":"https://www.getapp.co.uk/software/2063855/proactivanet#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Hornbill","description":"Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.\n\nHornbill enables supervisors to use boards, lists, and cards to visualize, plan, prioritize, organize, and track project-specific tasks, such as customer requests, emails, documents, or posts. The timesheet manager enables employees to track time and progress across specific activities and applications. The document manager lets staff members create files, generate labels and share documents with stakeholders including co-workers, suppliers, and customers. Administrators can create a searchable supplier catalog, which lets users manage supplier details such as contact numbers, postal and billing addresses, emails, contracts, and supplier communication history.\n\nHornbill comes with an API, which allows businesses to integrate the platform with several third-party solutions, including Salesforce, Microsoft Azure, Jive, Jira, Slack, Trello, and Workday. The LiveChat module enables customers to initiate two-way communication with service desk employees to resolve queries and issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1c913d50-bf97-46f1-979d-9667958c2967.png","url":"https://www.getapp.co.uk/software/155515/hornbill","@id":"https://www.getapp.co.uk/software/155515/hornbill#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":30},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Proactivanet","description":"Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58d9cd80-9ca3-47ca-85ff-fb173cde7de4.png","url":"https://www.getapp.co.uk/software/2063855/proactivanet","@id":"https://www.getapp.co.uk/software/2063855/proactivanet#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":52},"offers":{"price":"1","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Hornbill vs Proactivanet","position":3,"item":"https://www.getapp.co.uk/compare/155515/2063855/hornbill/vs/proactivanet","@type":"ListItem"}]}]}
</script>
