---
description: Learn what are the benefits of YDEA vs Kylas Sales CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare YDEA vs Kylas Sales CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [YDEA \<span\>vs\</span\> Kylas Sales CRM](https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas)

# Compare YDEA vs Kylas Sales CRM

Canonical: https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas

> Detailed comparison between YDEA and Kylas Sales CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | YDEA | Kylas Sales CRM |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 17 | 573 |
| **Starting Price** | €15.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### YDEA

- CRM
- Contact Management
- Customer Database
- Dashboard
- Document Storage
- Email Management
- Email Marketing
- Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Territory Management
- Workflow Management

### Kylas Sales CRM

- CRM
- Contact Management
- Customer Database
- Dashboard
- Document Storage
- Email Management
- Email Marketing
- Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Territory Management
- Workflow Management

## Links

- [View YDEA Profile](https://www.getapp.co.uk/software/167407/ydea)
- [View Kylas Sales CRM Profile](https://www.getapp.co.uk/software/2052749/kylas)
- [View Original Comparison](https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare YDEA vs Kylas Sales CRM | GetApp UK 2026","description":"Learn what are the benefits of YDEA vs Kylas Sales CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas","about":[{"@id":"https://www.getapp.co.uk/software/167407/ydea#software"},{"@id":"https://www.getapp.co.uk/software/2052749/kylas#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"YDEA","description":"Ydea is an Italian customer relationship management (CRM) software designed to help businesses provide technical assistance to customers and handle sales orders. The centralized dashboard enables sales teams to manage leads and convert them into business opportunities.\n\nSales teams can utilize the customer service system to prepare technicians interventions rounds through the ticketing system, view them on the map, and send intervention reports via email and mobile devices. Using Ydea’s agenda module, employees can schedule appointments and conduct telemarketing activities. The application allows administrators to organize warehouses by creating predefined price lists of items and services. Customers can also utilize the built-in customer portal to submit assistance tickets and track the requested support.\n\nYdea facilitates integration with BusinessCUBE, an enterprise resource planning (ERP) system to automatically synchronize leads, personal data, orders, invoices, and more. Ydea offers a project management solution, which enables employees to plan and create projects using Gantt charts and track their real-time progress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/13ee84e0-7726-4413-9816-8455cc3781af.png","url":"https://www.getapp.co.uk/software/167407/ydea","@id":"https://www.getapp.co.uk/software/167407/ydea#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":17},"offers":{"price":"15","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"name":"Kylas Sales CRM","description":"\"Voted #1 CRM Software for growing Indian businesses by Capterra. \nKylas is a sales CRM designed to support growing businesses in competitive marketplaces. \nIt offers a Unique Pricing Framework: \nIt is available for a flat INR 12,999 per month, including:\n1.  Unlimited User Licenses\n2. Onboarding and Training by CRM Experts \nKylas helps businesses identify promising sales leads and nurture them to closure for faster business growth.\"\n\nKEY FEATURES :-\nLead Management -\nKylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify.\n• Capture leads using lead capture forms\n• Capture leads from 3rd party portals\n• Bulk import leads\n• Automatically assign leads to teams using Kylas \n  Routing Engine.\n• Manage your leads and analyze them by source, \n  owner, 'created at,' and 'updated at.'\n• Utilize Custom Fields and Smart Filters for Leads\n• Engage with leads at multiple touchpoints using \n  telephony, email, WhatsApp, and SMS.\n\nDeal, Contacts &amp; Companies Management -\nEffectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal.\n• Gain insights on deals, their value, and estimated \n   closure date.\n• Utilize smart filters for in-depth analysis of deals\n• Identify who is closing deals faster\n• Nurture clients for multiple sales products.\n• Share Deal Information with teams for better \n  collaboration\n• Utilize Kylas for Account-Based Marketing and focus \n  on top revenue-generating clients.\n\nSales Pipeline Management -\n•Ensure your sales leads and deals stay on track with \n  efficient Sales Pipeline Management.\n• Customize pipeline stages based on your business requirements\n•Create different pipelines for various teams, products, and business units.\n•Automate specific actions or communication for different pipeline stages.\n•Easily sort or filter leads and deals by their closing date.\n\nData Management -\n•Have complete control over your data.\n•Import or migrate data from other CRMs or Excel.\n•Export data from the system with just a few clicks.\n•Quickly update data in bulk - leads, deals, and tasks.\n•Sync Kylas Data with 3rd party apps using Webhooks.\n•Ensure data security.\n•Prevent duplication of data.\n•Access the right data effortlessly with the help of filters and Smart Lists.\n\nProductivity &amp; Collaboration -\nStay organized and collaborate effectively with your team throughout the sales process.\n•Get a 360-degree view of your business health with the sales dashboard.\n•Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation.\n•Create tasks for Leads, Deals, Contacts, or Companies.\n•Collaborate seamlessly with your teams through Notes and Comments and @ mentions.\n•Stay on top of all tasks with In-App &amp; Email Reminders.\n•Delegate tasks to your team.\n\nCustomer Engagement -\nEngage your customers for better relationships and faster conversions.\n• Send and receive emails directly from the app.\n• Create email templates to save time and reduce \n  errors.\n• Set up online &amp; offline meetings with clients directly \n  from Kylas.\n• Record all sales calls to monitor call quality.\n• Keep track of sales calls and details, updated \n  automatically into the CRM from your mobile.\n• View entire SMS conversations with customers in the \n  'Message' section.\n• Send and receive WhatsApp messages from Kylas.\n\nUser Access &amp; Control -\nManage all Products &amp; Services you offer and allow team members to tag them.\n• Customize fields for relevant data.\n• Control user data access and actions.\n• Implement unique Sharing Rules.\n• Set up multiple teams with defined access.\n• Facilitate cross-departmental data sharing.\n\nOrder Management -\nEffortlessly create, edit, and delete quotations on Kylas.\n• Access all your quotes in one place.\n• Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4deebc3b-e06a-4864-99a8-7ef754af9909.png","url":"https://www.getapp.co.uk/software/2052749/kylas","@id":"https://www.getapp.co.uk/software/2052749/kylas#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":573},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"YDEA vs Kylas Sales CRM","position":3,"item":"https://www.getapp.co.uk/compare/167407/2052749/ydea/vs/kylas","@type":"ListItem"}]}]}
</script>