---
description: Learn what are the benefits of 800.com vs 8x8 Work for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 800.com vs 8x8 Work | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> 8x8 Work](https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series)

# Compare 800.com vs 8x8 Work

Canonical: https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series

> Detailed comparison between 800.com and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | 8x8 Work |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 313 | 309 |
| **Starting Price** | US$149.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

### 8x8 Work

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.getapp.co.uk/software/2008915/800-com)
- [View 8x8 Work Profile](https://www.getapp.co.uk/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 800.com vs 8x8 Work | GetApp UK 2026","description":"Learn what are the benefits of 800.com vs 8x8 Work for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series","about":[{"@id":"https://www.getapp.co.uk/software/2008915/800-com#software"},{"@id":"https://www.getapp.co.uk/software/2052508/8x8-x-series#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"800.com","description":"800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature.\n\nIt offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number.\n\nAdministrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.co.uk/software/2008915/800-com","@id":"https://www.getapp.co.uk/software/2008915/800-com#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":313},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1a98db3-582a-444c-90bf-fd924647068b.png","url":"https://www.getapp.co.uk/software/2052508/8x8-x-series","@id":"https://www.getapp.co.uk/software/2052508/8x8-x-series#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"800.com vs 8x8 Work","position":3,"item":"https://www.getapp.co.uk/compare/2008915/2052508/800-com/vs/8x8-x-series","@type":"ListItem"}]}]}
</script>
