---
description: Learn what are the benefits of 800.com vs UniTalk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 800.com vs UniTalk | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> UniTalk](https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk)

# Compare 800.com vs UniTalk

Canonical: https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk

> Detailed comparison between 800.com and UniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | UniTalk |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 313 | 6 |
| **Starting Price** | US$149.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Documentation |

## Key features

### 800.com

- API
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Contact Management
- Mobile Access
- Real-Time Reporting
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Virtual Call Centre
- Voice Mail

### UniTalk

- API
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Contact Management
- Mobile Access
- Real-Time Reporting
- Reporting & Statistics
- SMS Messaging
- Third-Party Integrations
- Virtual Call Centre
- Voice Mail

## Links

- [View 800.com Profile](https://www.getapp.co.uk/software/2008915/800-com)
- [View UniTalk Profile](https://www.getapp.co.uk/software/2076069/unitalk)
- [View Original Comparison](https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 800.com vs UniTalk | GetApp UK 2026","description":"Learn what are the benefits of 800.com vs UniTalk for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk","about":[{"@id":"https://www.getapp.co.uk/software/2008915/800-com#software"},{"@id":"https://www.getapp.co.uk/software/2076069/unitalk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"800.com","description":"800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature.\n\nIt offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number.\n\nAdministrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.co.uk/software/2008915/800-com","@id":"https://www.getapp.co.uk/software/2008915/800-com#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":313},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"UniTalk","description":"UniTalk is an IP telephony solution designed to streamline business communications. With UniTalk, users can set up a complete phone system.\n\nThe service provides businesses with international and local phone numbers to establish a professional presence. An intuitive web interface allows employees to manage call routing, voicemail, conferencing, call queues, and other features through an easy-to-use control panel.\n\nKey highlights of UniTalk include call recording for quality assurance, IVR for automated call routing, SIP trunking for connecting to the PSTN, and SMS capabilities. UniTalk integrates with popular CRM and analytics platforms to enable call tracking, lead management, and sales performance monitoring. \n\nAn SLA guarantees reliability and support response times. Overall, UniTalk aims to provide enterprises with a robust, scalable cloud phone system that empowers employees to communicate and collaborate effectively across devices.\n\nBy consolidating business communication tools into an intuitive web-based platform, UniTalk helps organizations improve productivity, enhance customer experience, and gain actionable insights from call data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7ddbc17e-a9b3-404e-847d-bd8233ae044e.png","url":"https://www.getapp.co.uk/software/2076069/unitalk","@id":"https://www.getapp.co.uk/software/2076069/unitalk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":6},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"800.com vs UniTalk","position":3,"item":"https://www.getapp.co.uk/compare/2008915/2076069/800-com/vs/unitalk","@type":"ListItem"}]}]}
</script>
