---
description: Learn what are the benefits of Stames vs CivicPlus SeeClickFix 311 CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Stames vs CivicPlus SeeClickFix 311 CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [Stames \<span\>vs\</span\> CivicPlus SeeClickFix 311 CRM](https://www.getapp.co.uk/compare/2043159/2057980/stames-1/vs/seeclickfix)

# Compare Stames vs CivicPlus SeeClickFix 311 CRM

Canonical: https://www.getapp.co.uk/compare/2043159/2057980/stames-1/vs/seeclickfix

> Detailed comparison between Stames and CivicPlus SeeClickFix 311 CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Stames | CivicPlus SeeClickFix 311 CRM |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 5 | 46 |
| **Starting Price** | US$12.99 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Stames

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Dashboard
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Project Management
- Quality Assurance
- Real-Time Reporting
- Reminders
- Support Ticket Management
- Surveys & Feedback

### CivicPlus SeeClickFix 311 CRM

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Dashboard
- Email Management
- Issue Scheduling
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Project Management
- Quality Assurance
- Real-Time Reporting
- Reminders
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Stames Profile](https://www.getapp.co.uk/software/2043159/stames-1)
- [View CivicPlus SeeClickFix 311 CRM Profile](https://www.getapp.co.uk/software/2057980/seeclickfix)
- [View Original Comparison](https://www.getapp.co.uk/compare/2043159/2057980/stames-1/vs/seeclickfix)

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