---
description: Learn what are the benefits of Hiver vs Microsoft Outlook for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hiver vs Microsoft Outlook | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Hiver \<span\>vs\</span\> Microsoft Outlook](https://www.getapp.co.uk/compare/20502/91380/hiver/vs/microsoft-outlook)

# Compare Hiver vs Microsoft Outlook

Canonical: https://www.getapp.co.uk/compare/20502/91380/hiver/vs/microsoft-outlook

> Detailed comparison between Hiver and Microsoft Outlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Microsoft Outlook |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 148 | 2503 |
| **Starting Price** | US$55.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Hiver

- AI Sorting
- Collaboration Tools
- Cross-system Integration
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Email Templates
- Help Desk Management
- Inbox Management
- Integration into Third Party Applications
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Project Management
- Reminders
- Response Management
- Search/Filter
- Support Ticket Management
- Survey/Poll Management

### Microsoft Outlook

- Archiving & Retention
- Collaboration Tools
- Customisable Templates
- Email Monitoring
- Email Templates
- Inbox Management
- Response Management
- Search/Filter

## Links

- [View Hiver Profile](https://www.getapp.co.uk/software/20502/hiver)
- [View Microsoft Outlook Profile](https://www.getapp.co.uk/software/91380/microsoft-outlook)
- [View Original Comparison](https://www.getapp.co.uk/compare/20502/91380/hiver/vs/microsoft-outlook)

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