---
description: Learn what are the benefits of Zendesk WFM vs Flex Plus for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zendesk WFM vs Flex Plus | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Zendesk WFM \<span\>vs\</span\> Flex Plus](https://www.getapp.co.uk/compare/2051179/2078719/tymeshift/vs/flex-plus)

# Compare Zendesk WFM vs Flex Plus

Canonical: https://www.getapp.co.uk/compare/2051179/2078719/tymeshift/vs/flex-plus

> Detailed comparison between Zendesk WFM and Flex Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk WFM | Flex Plus |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 17 | 45 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk WFM

- API
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customisable Reports
- Employee Management
- Employee Scheduling
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

### Flex Plus

- API
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customisable Reports
- Employee Management
- Employee Scheduling
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

## Links

- [View Zendesk WFM Profile](https://www.getapp.co.uk/software/2051179/tymeshift)
- [View Flex Plus Profile](https://www.getapp.co.uk/software/2078719/flex-plus)
- [View Original Comparison](https://www.getapp.co.uk/compare/2051179/2078719/tymeshift/vs/flex-plus)

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