---
description: Learn what are the benefits of ManageEngine ServiceDesk Plus vs ConnectWise Automate for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ManageEngine ServiceDesk Plus vs ConnectWise Automate | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> ConnectWise Automate](https://www.getapp.co.uk/compare/20521/91116/manageengine-service-desk-plus/vs/connectwise-automate)

# Compare ManageEngine ServiceDesk Plus vs ConnectWise Automate

Canonical: https://www.getapp.co.uk/compare/20521/91116/manageengine-service-desk-plus/vs/connectwise-automate

> Detailed comparison between ManageEngine ServiceDesk Plus and ConnectWise Automate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | ConnectWise Automate |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 231 | 141 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Dashboard
- Event Logs
- Help Desk Management
- Incident Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Status Tracking
- Supplier Management
- Support Ticket Management

### ConnectWise Automate

- API
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Dashboard
- Event Logs
- Help Desk Management
- Incident Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Status Tracking
- Supplier Management
- Support Ticket Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
- [View ConnectWise Automate Profile](https://www.getapp.co.uk/software/91116/connectwise-automate)
- [View Original Comparison](https://www.getapp.co.uk/compare/20521/91116/manageengine-service-desk-plus/vs/connectwise-automate)

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