---
description: Learn what are the benefits of Microsoft Viva vs ServiceNow HR Service Delivery for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft Viva vs ServiceNow HR Service Delivery | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Learning Experience Platform (LXP) Software](/directory/1687/learning-experience-platform/software) > [Microsoft Viva \<span\>vs\</span\> ServiceNow HR Service Delivery](https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management)

# Compare Microsoft Viva vs ServiceNow HR Service Delivery

Canonical: https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management

> Detailed comparison between Microsoft Viva and ServiceNow HR Service Delivery. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Viva | ServiceNow HR Service Delivery |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 11 | 7 |
| **Starting Price** | US$12.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Chat |
| **Training** | - | Webinars, Documentation, Videos |

## Key features

### Microsoft Viva

- Activity Dashboard
- Collaboration Tools
- Employee Engagement Software
- Employee Portal
- Learning Management
- Progress Tracking
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

### ServiceNow HR Service Delivery

- Activity Dashboard
- Ad hoc Reporting
- Applicant Tracking
- Collaboration Tools
- Configurable Workflow
- Customisable Templates
- Employee Engagement Software
- Employee Portal
- Employee Self Service
- Learning Management
- Monitoring
- Performance Management
- Progress Tracking
- Project Management
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Talent Management
- Third-Party Integrations

## Links

- [View Microsoft Viva Profile](https://www.getapp.co.uk/software/2057719/microsoft-viva)
- [View ServiceNow HR Service Delivery Profile](https://www.getapp.co.uk/software/2059390/servicenow-hr-service-management)
- [View Original Comparison](https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Microsoft Viva vs ServiceNow HR Service Delivery | GetApp UK 2026","description":"Learn what are the benefits of Microsoft Viva vs ServiceNow HR Service Delivery for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management","about":[{"@id":"https://www.getapp.co.uk/software/2057719/microsoft-viva#software"},{"@id":"https://www.getapp.co.uk/software/2059390/servicenow-hr-service-management#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Microsoft Viva","description":"Microsoft Viva is a learning experience management software that helps businesses create and deliver personalized content to accelerate learning and balance productivity. The platform enables managers to create a centralized destination and utilize the unified communications channel to share relevant information.\n\nAdministrators can target communications to specific employees according to the predefined preferences on a unified interface. Microsoft Viva allows teams to access, share and communicate about content across Microsoft 365 Training and Microsoft Learn libraries and LinkedIn Learning courses. Supervisors can also provide course recommendations to employees and track learning progress on a centralized dashboard.\n\nMicrosoft Viva lets stakeholders use the search functionality to find connectors, pages, topic cards, centers, and more. Operators can also integrate the solution with partner content providers and learning management systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/546400ec-f5a2-4226-80cb-4fb04980359d.jpeg","url":"https://www.getapp.co.uk/software/2057719/microsoft-viva","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2057719/microsoft-viva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":11},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"ServiceNow HR Service Delivery","description":"ServiceNow® HR Service Delivery unlocks enterprise productivity and gives your employees the service experience they deserve. By providing employees and managers with a single place to manage their work needs while shielding them from back-end complexity, enterprise organizations can deliver a great experience to meet the demands of a modern-day workforce. Employees are empowered to find answers, get help, and get things done while being guided through intelligent, personalized workflows that completely streamline their individual needs with data from your HR systems. Digital workflows deliver a unified employee experience that drive action across any organizational function and can enable every department to service employees more efficiently and effectively no matter where they work. \n\nServiceNow Employee Center is a dynamic employee experience platform for service delivery and employee engagement. It enables customers to easily scale their service solutions across departments, such as IT, HR, Workplace, Legal, and Procurement with digital workflows. This unified portal goes beyond the basic service delivery to provide a platform for communications, engagement, and content experiences.\n\nManager Hub is a purpose-built solution that empowers people leaders with the resources, information, and team insights needed to support their employees and teams effectively. It enables them to stay informed and engaged with their teams by leveraging personalized resources to help guide their leadership journey. \n\nServiceNow Employee Journey Management empowers organization to craft complete workflows that span the enterprise, connecting disparate processes and siloed systems with no coding required. Your workforce is provided meaningful experiences that guide them through life and career journeys from onboarding to parental leave, promotions, reskilling, and more – all in one unified platform. Employee Journey Management consists of several applications, including Journey designer, Listening Posts, and Learning Posts, that help HR teams and managers drive employee engagement and productivity from anywhere.\n\nJourney designer enables employees and managers in your organization to initiate and manage journeys, delivering more productive experiences for your workforce. ‘\n\nListening Posts enables your organization to create pulse surveys to capture employee touch points, gain insights from employee feedback, and improve the overall employee experience. \n\nLearning Posts delivers omni-channel learning experiences for your employees, empowering them with the right learning at the right time. \n\nServiceNow Case and Knowledge Management allows you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests, which help to improve HR efficiency and services over time. \n\nHR Knowledge Management allows the HR department to provide employees with a searchable knowledge base of HR policies, procedures, and other articles. By sharing information with employees, HR can reduce the time spent answering routine questions and enable employees to find answers that are relevant to them.\n\nHR Agent Workspace is a configurable service desk application that allows you to interact with employees, respond to their inquiries, and help resolve their issues. With an intuitive, easy-to-use UI, agents get a personalized experience to better manage existing HR cases. The integrated chat feature allows agents to communicate with employees to answer questions or create a case for them, as well as take direct calls to create or work on their existing cases and view information related to the employee or their existing case all from a single workspace. \n\nEmployee Relations delivers tighter security to protect privacy of more sensitive HR cases, helping to provide less risk to your organization when handled correctly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21a3a467-e408-4d8c-89b9-273ab477ece4.png","url":"https://www.getapp.co.uk/software/2059390/servicenow-hr-service-management","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2059390/servicenow-hr-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":7},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Learning Experience Platform (LXP) Software","position":2,"item":"/directory/1687/learning-experience-platform/software","@type":"ListItem"},{"name":"Microsoft Viva vs ServiceNow HR Service Delivery","position":3,"item":"https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/2057719/2059390/microsoft-viva/vs/servicenow-hr-service-management#breadcrumblist"}]}
</script>