---
description: Learn what are the benefits of Salesforce Marketing Cloud vs Zoho CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Marketing Cloud vs Zoho CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Content Marketing Software](/directory/607/content-marketing/software) > [Salesforce Marketing Cloud \<span\>vs\</span\> Zoho CRM](https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm)

# Compare Salesforce Marketing Cloud vs Zoho CRM

Canonical: https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm

> Detailed comparison between Salesforce Marketing Cloud and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Marketing Cloud | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 526 | 6964 |
| **Starting Price** | US$25.00 | £10.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Marketing Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Configurable Workflow
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Website Visitor Tracking
- eCommerce Management

### Zoho CRM

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Configurable Workflow
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Website Visitor Tracking
- eCommerce Management

## Links

- [View Salesforce Marketing Cloud Profile](https://www.getapp.co.uk/software/607/salesforce-marketing-cloud)
- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Marketing Cloud vs Zoho CRM | GetApp UK 2026","description":"Learn what are the benefits of Salesforce Marketing Cloud vs Zoho CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm","about":[{"@id":"https://www.getapp.co.uk/software/607/salesforce-marketing-cloud#software"},{"@id":"https://www.getapp.co.uk/software/9908/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Salesforce Marketing Cloud","description":"Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.\n\nThe platform offers a range of capabilities to drive growth, including unified profiles and analytics to action data faster, Agentforce to deploy smarter campaigns and personalize content, and real-time personalization powered by contextual customer data. Businesses can create impactful campaigns more quickly with the help of AI-based tools that optimize every step of the campaign process. The platform also enables seamless engagement across the customer lifecycle, from email and mobile to advertising and web, to drive growth and loyalty.\n\nSalesforce Marketing Cloud is suitable for businesses of any size or industry. It provides a connected suite of tools built on the Salesforce platform, allowing for the unification and activation of first-party customer data, audience segmentation, campaign management and automation, performance insights, and cross-channel personalization. With the platform's proven ability to increase marketing ROI, customer lifetime value, and engagement while decreasing customer acquisition costs, Salesforce Marketing Cloud empowers organizations to achieve marketing and growth goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6ee7c21-0c8e-471c-aec9-73b76273700a.png","url":"https://www.getapp.co.uk/software/607/salesforce-marketing-cloud","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/607/salesforce-marketing-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":526},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.co.uk/software/9908/zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/9908/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Content Marketing Software","position":2,"item":"/directory/607/content-marketing/software","@type":"ListItem"},{"name":"Salesforce Marketing Cloud vs Zoho CRM","position":3,"item":"https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm#breadcrumblist"}]}
</script>
