---
description: Learn what are the benefits of Mailchimp vs Workbooks for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Mailchimp vs Workbooks | GetApp UK 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/3873/ai-marketing-tools/software) > [Mailchimp \<span\>vs\</span\> Workbooks](https://www.getapp.co.uk/compare/8268/9531/mailchimp/vs/workbooks-crm)

# Compare Mailchimp vs Workbooks

Canonical: https://www.getapp.co.uk/compare/8268/9531/mailchimp/vs/workbooks-crm

> Detailed comparison between Mailchimp and Workbooks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | Workbooks |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 17572 | 112 |
| **Starting Price** | US$13.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mailchimp

- API
- Activity Tracking
- CRM
- Channel Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Sequences
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Segmentation
- Social Media Integration

### Workbooks

- API
- Activity Tracking
- CRM
- Channel Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Sequences
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Segmentation
- Social Media Integration

## Links

- [View Mailchimp Profile](https://www.getapp.co.uk/software/8268/mailchimp)
- [View Workbooks Profile](https://www.getapp.co.uk/software/9531/workbooks-crm)
- [View Original Comparison](https://www.getapp.co.uk/compare/8268/9531/mailchimp/vs/workbooks-crm)

-----

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